This profile is uncertified and using publicly sourced data
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Business Details
About
Mattress Store
Since 1997, Sleep City has remained family-owned and operated, and dedicated to helping those we serve enjoy a great night's sleep at a great price. This has inspired us to work just a bit harder to become the most trusted place to shop for futons and mattresses in Rochester.
Locations
Locations
Our three locations make shopping for mattresses in Rochester NY faster and more convenient, visit us in Greece, Henrietta or Webster
Financing
Financing
Your best night's sleep doesn’t have to come at a big financial burden, Sleep City offers interest-free financing with zero money down
Location
Hours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 6:00 PM
Sunday12:00 PM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.