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Sleep City USA Inc

About

Mattress Store
Since 1997, Sleep City has remained family-owned and operated, and dedicated to helping those we serve enjoy a great night's sleep at a great price. This has inspired us to work just a bit harder to become the most trusted place to shop for futons and mattresses in Rochester. Locations Locations Our three locations make shopping for mattresses in Rochester NY faster and more convenient, visit us in Greece, Henrietta or Webster Financing Financing Your best night's sleep doesn’t have to come at a big financial burden, Sleep City offers interest-free financing with zero money down

Location

Sleep City USA Inc
1855 Empire Boulevard, Webster, NY
14580, United States

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 6:00 PM
Sunday12:00 PM - 4:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.