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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Webster, NY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,786 reviews
5 stars
870
4 stars
471
3 stars
164
2 stars
83
1 star
198
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were helpful and friendly, while others were reported as unresponsive or unhelpful.
Delivery Issues
Numerous complaints about delivery and installation services, including missed appointments and poor communication.
Product Availability
Frequent discrepancies between online inventory and actual stock in-store, leading to customer frustration.
Checkout Experience
Long wait times at checkout with insufficient staff, leading to dissatisfaction with the shopping experience.
Staff Knowledge
Inconsistent knowledge among staff; some employees were praised for their expertise, while others were criticized for lack of assistance.
- SLSteve Lanning1 day ago1.0horrible service called 3 times got put on hold and nobody ever answered the phone If you enjoy talking to AI Lowe's is the place
- JWJanet WoodenDec 22, 20254.0I went shopping for a last minute gift - a plant of all things. No one really there to ask questions to in that area of the store but the staff on the way out was very friendly.
- SSSean ScottDec 20, 20251.0What is stupid is that on a Saturday afternoon the have one lane open. They have plenty of self serve, but that does not serve you with a smile. Further, no service people on the floor. You want to save me time? More people on the floor, more registers. Less automatic. I will start using Amazon, which I loathe, rather than use automatic checkouts.
- CMChelsea MeyersDec 13, 20251.0Absolutely HORRIBLE delivery and instillation. Lowe's outsources these services to CRST Home Solutions and this company no showed on me three times. Two of the days I had to take off of work due to the poor communication from them. They would not call me the night before to give me my appointment time, and when I would call them I was met with long wait times and very few answers. After the third day of CRST wasting my time I cancelled my dishwasher and ordered from somewhere else. It is not worth the headache. If I could give negative stars for my experience I would. Lowe's needs to seriously reconsider who they outsource their services too. For myself, I will never order from Lowe's again and I certainly will not be making any recommendations to my friends either.
- DRDavid RodriguezDec 5, 20251.0I purchased a 2 inch check valve for a sewage pump system. It leaked immediately from the valve body, which cannot be detected unless it is installed. I understand that once it is installed and used even one time it is considered a biohazard. I even understand the store not willing to take it back because of this. What I don’t understand is a store at least not offering to give me a replacement or my money back. If you sell a faulty product, even if you don’t take it back, you should stand by your product. For example: if I buy a burger from McDonald’s and there is a mistake, they simply give me another one and then either let me keep the mistake or throw it away themselves.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kind of products can I find at Lowe's Home Improvement in Webster, NY?
You can find quality hardware products, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Webstor store.
What are the store hours for Lowe's Home Improvement in Webster, NY?
Lowe’s Webster store is open Monday to Friday from 6:00 AM to 9:00 PM, Saturdays from 6:00 AM to 10:00 PM, and Sundays from 7:00 AM to 7:00 PM.
Does Lowe's Webster offer pickup and delivery services?
Yes, Lowe’s in Webster offers in-store pickup and delivery services.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe’s account. You will receive email updates if your order status changes.
What payment options does Lowe's in Webster accept?
Lowe’s accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe’s offers a wide range of installation services including appliances, backsplashes, blinds, cabinets, carpets, countertops, decks, doors, garage doors, generators, gutters, flooring, HVAC, lighting, roofing, and more.
Is Lowe's Webster accessible for people with disabilities?
Yes, the store has wheelchair accessible parking and offers onsite services to assist customers.
What nearby places can I visit along with Lowe's Home Improvement in Webster?
Nearby, you can visit Blue Rhino Propane Exchange for propane needs, Kunz's Tree Farm for flowers and gifts, and Webster Square shopping center for a variety of retail options.
Is there an ATM near Lowe's Home Improvement in Webster?
Yes, M&T Bank ATM and LibertyX Bitcoin ATM are nearby, helping you conveniently access cash for your purchases.
Are there any health or community facilities near Lowe's Webster?
Yes, Cherry Ridge offers child care, retirement home, and assisted living facilities nearby, and the Rainier Grove Memory Care Center and St Ann's Community provide retirement home services.