Brand Certified
Extra Space Storage
4.8(315 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
860 Phillips Rd, Webster, NY
14580, United States
Certified by Extra Space Storage • Mar 01, 2026
(585) 265-2930
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/new_york/webster/3252/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 860 Phillips Rd in Webster, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.8
315 reviews
5 stars
285
4 stars
15
3 stars
5
2 stars2
1 star
8
- LILiam Irwin5 days ago4.0rate increases can be a bit much but overall its a good place to keep your stuff
- CTCassandra TaylorFeb 26, 20265.0Recently moved and the team here was so helpful!
- DFDaniel FrischFeb 15, 20261.0Very disappointed with customer service at this facility. Price increased 25% at month 5 with no notice, price went from $244/month to $324. Everytime I call the office to get an explanation no answer, no return calls, call the main customer service number and they just refer back to the office. Terrible company to do business with. Look elsewhere. 2/17 Update - called the number from the response below another 4x’s over the past 2 days, left 2 more voicemails and still no call back, stopped down at the facility yesterday afternoon and doors locked to office and ups/fedex sorry we missed you tags on doors. Access to my unit is now restricted and I’ve now been assessed $59 in late charges. Call the toll free number and they just push you back to the location. Absolutely ridiculous.
- EPErin PlaceFeb 11, 20265.0Fantastic customer service! I love how friendly and clean this facility it
- TMTajia MayoFeb 4, 20265.0Both ladies upfront were super welcoming & informative! Easy rental process, units are spacious and clean!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Webster, Union Hill, West Walworth, and Penfield.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Phillips Rd and Ridge Rd, just south of the Irondequoit-Wayne County Expy.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the operating hours for Extra Space Storage in Webster, NY?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
How can I determine the right storage unit size for my needs?
Use the helpful Storage Unit Size Guide to estimate how many boxes and items like furniture can fit into each storage unit.
Do you offer climate-controlled storage units?
Yes, most of our facilities offer climate-controlled units for temperature-sensitive items, alongside standard units without climate control.
Is vehicle storage available at Extra Space Storage?
Yes, we provide indoor, outdoor, and covered storage options for cars and other vehicles, suitable for both short and long-term storage.
What types of payment does Extra Space Storage accept?
We accept American Express, Apple Pay, cash, check, Discover, invoice payments, Mastercard, and Visa.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available online and at our facility for purchase.
Where is Extra Space Storage located in Webster, NY?
We are located at 860 Phillips Rd, near the intersection of Phillips Rd and Ridge Rd, just south of the Irondequoit-Wayne County Expressway.
Are there any nearby automotive service centers close to Extra Space Storage?
Yes, Willmes Tire & Auto Services and Klem's Garage are nearby for auto repairs and tire services, convenient if you need vehicle maintenance before or after storing your car.
What are some nearby community and religious organizations near Extra Space Storage?
HOPE Ministry, Webster HOPE, Holy Trinity Church, and The Bridge Church are close by, offering community support and religious services you may find helpful.
Are there convenient gas stations or stores near Extra Space Storage for customers?
Mobil gas station and Famous Footwear retail store are nearby, providing convenient stops for fuel and shopping during your visit.
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