Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1274 Creek St in Webster, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, drive up climate controlled units, kiosk, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
301 reviews
5 stars
282
4 stars
8
3 stars
5
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting Chris and Luis for their professionalism and willingness to assist.
Facility Condition
The storage facility is noted for being clean, well-maintained, and secure, although some customers reported issues with climate control and access during winter.
Ease of Use
Many reviews mentioned the seamless rental process, easy check-in and check-out, and the availability of helpful resources like carts for moving items.
Pricing Concerns
While many customers found the pricing reasonable, some expressed dissatisfaction with sudden rate increases and perceived inconsistencies in pricing.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, recommending the facility for its service and cleanliness.
- DSDeanna Sekovski2 days ago5.0Extra Space Storage has been excellent from start to finish. The facility is clean, secure, and very well-maintained. The staff is friendly, knowledgeable, and always willing to help with any questions. Move-in was simple and quick, and I really appreciate the easy access and the clear communication. Overall, it’s been a smooth, stress-free experience and I highly recommend them to anyone looking for reliable storage.
- JGJason GoodwinNov 14, 20255.0Great place to store whatever it is you have. Fair price and very clean.
- GSGreg SGOct 26, 20255.0Good friendly service.
- TLTrixie LillyOct 26, 20255.0I have had my storage unit for over a year now and can honestly say I have no complaints with the actual unit but I must emphasize on how awesome management is. Chris is very personable and goes above and beyond to make sure his customers are satisfied with their accommodations:)
- BBBond James BondOct 7, 20255.0The Facility itself is new and exactly how it should be. Clean, Climate Controlled and Secure. That and the price would have got my business. If grades were a thing the Facility would score an "A". What ended up impressing me more were the Employees! They would have scored an "A++". Savannah was the first person I met. I was in awe of the kindness, professionalism, and knowledge she showed me. I signed up with her and the whole experience was like going to see a friend I've known forever. The next day I met another employee named Chris. Upon meeting him I was again pleasantly surprised by his kindness and professionalism. I had a personal request that he was more than happy & capable to make happen. Again it was like running into another friend! I can't thank both of them enough. It's awesome knowing whenever I go to my storage unit I might run into people that make it feel like I'm saying "hi" to old friends. Thank you both
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Webster, Panorama, Penfield, and Union City.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the corner of Creek St and Empire Blvd.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the operating hours of Extra Space Storage?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located?
Extra Space Storage is located at 1274 Creek St, Webster, NY 14580.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including drive-up access, climate-controlled units, and non-climate-controlled units.
Does Extra Space Storage offer vehicle storage options?
Yes, Extra Space Storage provides indoor, outdoor, and covered vehicle storage units for cars, boats, RVs, and campers.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at their local facilities.
How can I contact Extra Space Storage for inquiries or reservations?
You can contact Extra Space Storage by phone at +1 585-787-1240 or email them at fac3211@extraspace.com. Reservations can be made online via their website.
Are there any holiday closures I should be aware of?
Extra Space Storage is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Day (Jan 1), and Independence Day (July 4).
What nearby businesses can I visit when I come to Extra Space Storage?
Nearby businesses include Nationwide Mutual Insurance Company, Zoom Tan tanning salon, Nolan's Rental Inc for party supplies, and several beauty salons like Supercuts and Rebelle Salon, which you could visit before or after your storage visit.
Is there a convenient place to eat near Extra Space Storage?
Yes, nearby dining options include fast food restaurants like Arby's and McDonald's, as well as Chipotle Mexican Grill for Mexican food.
Are there any recreational or fitness centers near Extra Space Storage?
Yes, Martial Arts America and Martial Arts Amer Family Learning are nearby sports and fitness venues you might want to check out.