Brand Certified
Lowe's Home Improvement
4.0(1486 reviews)
Certified by Lowe's Home Improvement • Apr 26, 2026
Business Details
20828 New York State, Rte 3, Watertown, NY
13601, United States
Certified by Lowe's Home Improvement • Apr 26, 2026
(315) 779-0059
Certified by Lowe's Home Improvement • Apr 26, 2026
https://www.lowes.com/store/NY-Watertown/1022
Certified by Lowe's Home Improvement • Apr 26, 2026
About
Certified by Lowe's Home Improvement • Apr 26, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Watertown, NY offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Lowe's Home Improvement
20828 New York State, Rte 3, Watertown, NY
13601, United States
Hours
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.0
1,486 reviews
5 stars
795
4 stars
329
3 stars
131
2 stars
57
1 star
174
- JAJim Ash1 day ago5.0Product was on sale but wasn't coming up, we found ot together and price was adjusted.
- EAEric ArmstrongApr 14, 20264.0Picking up an online order. Service was fast and friendly.
- CCCApr 13, 20264.0Nice place to shop although I bought and Axis 500 utv and can not just go in store and bye filters or anything else for it !!??
- TWThomas WilsonApr 7, 20261.0I had a brand new double wide installed in October of 2025 with 3 normal sized 36×80 doors. On 1/16/26 Lowes/ Integrity First Installation installed a Larson 80 split storm door on the front of my house everything went fairly smooth. I decided that I should have one on my side door too. I set up an appointment through Lowes/Integrity first installation on 4/6/2025 between 1pm and 5pm. I made sure I was home and waiting. At 5:15 pm i messaged Integrity first that nobody had shown up. I received a phone call from Pinky at Integrity first. She told me the the installer who never showed up said that it was a moble home and that Lowe's doesn't install doors on mobile homes. I told her well it a very nice double wide with an attic and normal sized doors and that they had just installed a door on this house on 1/16/2025. She replied with oh I'll have to get with lowes management. After I wasted my day off for someone who didn't show up and probably looked on Google maps and saw my old 14×70 trailer on there and never showed up I said whatever and hung up on her. The next day I received and email saying the my installation had been canceled. Thanks a lot Lowes. I really would like matching storm doors on all 3 doors but now I really don't want to do business with them.
- JWJS WApr 7, 20261.0I used the buy now pay later option on their app and after selecting the option I wanted for it you are taken back to the shopping cart and there is a green button that says purchase with buy now pay later and I selected it and it didnt work. I was told by customer service to try again and all that did was give me a second loan and still no order confirmations. I was told to wait longer for it to process a d still nothing. Order never went through. The icing on the cake was when I was using customer service chat I asked them how to correct this and they referred me to synchrony and ended the chat before I could respond! I'm going to home depot.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What are the store hours for Lowe's Home Improvement in Watertown, NY?
Lowe's Home Improvement is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 7:00 PM.
What products and brands can I find at Lowe's Home Improvement?
You can find appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, hardware, lighting, plumbing, and more. Brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, and others.
Does Lowe's in Watertown offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How do I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if the status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Online orders can be returned by starting the return in your order history, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Watertown?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Can I get installation services at Lowe's Home Improvement?
Yes, Lowe's offers various installation services including appliances, cabinetry, flooring, lighting, windows, doors, and more.
Which nearby stores can I visit along with Lowe's for a complete shopping experience?
Nearby stores include Target Watertown, Kohl's, Sears, and Kmart, offering department store goods, clothing, and home improvements, making it convenient to shop for various needs in the area.
Where can I find nearby dining options after visiting Lowe's?
You can visit Texas Roadhouse or Pizza Hut which are nearby restaurants offering steakhouse and pizza options, perfect for a meal after shopping at Lowe's.
What nearby services can complement my visit to Lowe's Home Improvement?
You can find Exterior Project Services for home-related services, Petco Animal Supplies for pet needs, and GNC for health supplements, all close to Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 26, 2026Yext Knowledge Graph
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