Business Details
About
Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 1125 Arsenal Street in Watertown, NY to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Raymour & Flanigan Furniture and Mattress Store
1125 Arsenal Street, Watertown, NY
13601, United States
Hours
Reviews
4.6
1,569 reviews
5 stars
1,245
4 stars
140
3 stars
85
2 stars
35
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting specific sales associates like Tobi, Kathy, and Rebecca for their exceptional service.
Product Quality
While many customers appreciated the variety and quality of furniture, some expressed concerns about the durability and quality of specific items, suggesting that not all products met expectations.
Delivery Experience
Most reviews noted timely and efficient delivery, although there were a few complaints regarding delivery fees and issues with the delivery process.
Sales Approach
The sales approach was generally well-received, with many customers appreciating the non-pushy, accommodating style of the sales staff.
Overall Satisfaction
Overall, customers reported positive experiences and expressed a willingness to return for future purchases, citing the pleasant shopping atmosphere and helpful staff.
- WBWilliam beyetteOct 5, 20255.0very nice store,,grat people and real nice furniture,, will go back
- APAlicia PhelpsOct 4, 20255.0Jacob greeted me as soon as I walked in and he was very pleasant to work with. He pointed in the direction of exactly what I was looking for. Once I picked something out, he walked me to the customer care desk so I could pay for my order. It was all so quick and easy. Took the stress out of furniture shopping! They were able to set up delivery for less than a week and also on a Sunday! I will definitely go there again for my furniture needs.
- AGAnne GellertSep 29, 20255.0From the minute we walked in Kathy Bright our sales person was friendly,knowledgable and very professional. Very pleasant experience and would definitely recommend to anyone looking for furniture.
- ABallyson bakerSep 25, 20255.0I've been doing business with the Watertown store since it opened 30ish years ago and here's why: enormous selection, high quality for the price, quick delivery, but most of all, the knowledgeable, friendly, non-pressure sales staff. Kris Bailey and Kathy (sorry if misspelled) made my most recent purchase very pleasant. Thank you both!
- MDMarilyn DubeSep 25, 20253.0There are associate, named Christine, who was friendly and helpful. However, when I asked if you delivered, she said yes, but gave me no other information. When I got my email confirmation and itemized costs, there was a $75 charge for a 15 minute delivery! I find it an exorbitant amount to charge for 15 minute drive and only delivering a chair therefore I will cancel my order.
Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store
What types of products can I find at Raymour & Flanigan Furniture and Mattress Store in Watertown?
You can find over 5,000 items including couches, mattresses, dining room furniture, and bedroom sets to furnish and style your home.
What are the store hours for Raymour & Flanigan Furniture and Mattress Store in Watertown?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is Raymour & Flanigan Furniture and Mattress Store located?
The store is located at 1125 Arsenal Street, Watertown, NY 13601, USA.
Can I shop for furniture online at Raymour & Flanigan in Watertown?
Yes, you can shop both in-store and online for furniture and mattresses at Raymour & Flanigan Watertown.
Does Raymour & Flanigan in Watertown offer delivery and assembly services?
Yes, they deliver items in 3 days or less and offer assembly services as part of their customer service.
What payment methods does Raymour & Flanigan Furniture and Mattress Store accept?
The store accepts debit cards and credit cards, but does not support mobile NFC payments.
How can I contact Raymour & Flanigan Furniture and Mattress Store in Watertown?
You can reach them by phone at +1 315-788-0599.
Are there any popular places to eat near Raymour & Flanigan in Watertown?
Yes, you can visit Little G's Pizza for a pizza meal or Denny's nearby for breakfast and brunch before or after your visit.
What stores are near Raymour & Flanigan Furniture and Mattress Store where I can shop for home improvement and party supplies?
Nearby stores include Party City Arsenal St for party supplies and Tractor Supply Co. for hardware and home improvement needs.
Are there any wellness or beauty services close to Raymour & Flanigan in Watertown?
Yes, nearby places include The Ritz Day Spa and Salon, Exhale Spa and Salon, and My Nails & Lashes for beauty and spa services.