5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 2 Eastview Mall Drive in Victor, NY to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.
Mixed experiences with customer service; some praised helpful and knowledgeable staff, while others reported poor follow-up and unresponsive service.
Sales Experience
Many customers appreciated the no-pressure sales approach and the professionalism of sales associates, although there were instances of pushy behavior.
Product Quality
Customers expressed dissatisfaction with product quality and warranty issues, particularly regarding furniture durability and delivery problems.
Delivery Issues
Several reviews highlighted delays and complications with delivery, leading to frustration among customers.
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Jacquelyn Sumbatoff
1 day ago
1.0
Save yourself the time money and hassle. We purchased an electric recliner sectional and the extra protection plan. Spending thousands. All to have our couch not work basically since purchase. Have had service out idk 5 or 6 times . Service is clueless shows up unprepared not know what needs to be fixed and without parts. Or with incorrect parts.take the whole day off to wait for them and it takes months to get them out all to not repair our still not working couch. Finally told they were just replacing the broken pieces. Today. Except sales calls and dosent know what's going on and says they will follow up with us. They didnt. So now monday dont know if its being delivered today or not. Get to take the day off to find out. Yeah I warn you to go anywhere else . The furniture is an issue the workers are an issue the customer service in literally the worst. Save yourself the headache and shop anywhere else
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Chris L
3 days ago
5.0
James was awesome! He really went the extra mile for me. The mattress is perfect. Thank you!
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Michael McCutcheon
5 days ago
5.0
Very satisfied with our purchase. What we appreciated most was our sales representative Jenn Lloyd. She was very helpful and did not pressure us at all. We felt very comfortable with our shopping experience.
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Elias Stone
Jan 2, 2026
1.0
This place and its furniture is complete garbage. You can't return an item even if it breaks/ruins after 6 months of use. Never buy a piece of anything here, even a single piece of cloth. They are atrocious. They try to make you buy warranty/insurance for your furniture at an abnormal price bc they know their product is shyte and will eventually need replacement/repair. Don't purchase here, your better off at finding something at a garage sale. If I could give this place a 0 rating, I would. Complete JUNK!