Business Details
About
Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 2 Eastview Mall Drive in Victor, NY to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Raymour & Flanigan Furniture and Mattress Store
2 Eastview Mall Drive, Victor, NY
14564, United States
Hours
Reviews
4.8
1,868 reviews
5 stars
1,670
4 stars
98
3 stars19
2 stars14
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some praised helpful and knowledgeable staff, while others reported poor follow-up and unresponsive service.
Sales Experience
Many customers appreciated the no-pressure sales approach and the professionalism of sales associates, although there were instances of pushy behavior.
Product Quality
Customers expressed dissatisfaction with product quality and warranty issues, particularly regarding furniture durability and delivery problems.
Delivery Issues
Several reviews highlighted delays and complications with delivery, leading to frustration among customers.
- JSJacquelyn Sumbatoff1 day ago1.0Save yourself the time money and hassle. We purchased an electric recliner sectional and the extra protection plan. Spending thousands. All to have our couch not work basically since purchase. Have had service out idk 5 or 6 times . Service is clueless shows up unprepared not know what needs to be fixed and without parts. Or with incorrect parts.take the whole day off to wait for them and it takes months to get them out all to not repair our still not working couch. Finally told they were just replacing the broken pieces. Today. Except sales calls and dosent know what's going on and says they will follow up with us. They didnt. So now monday dont know if its being delivered today or not. Get to take the day off to find out. Yeah I warn you to go anywhere else . The furniture is an issue the workers are an issue the customer service in literally the worst. Save yourself the headache and shop anywhere else
- CLChris L3 days ago5.0James was awesome! He really went the extra mile for me. The mattress is perfect. Thank you!
- MMMichael McCutcheon5 days ago5.0Very satisfied with our purchase. What we appreciated most was our sales representative Jenn Lloyd. She was very helpful and did not pressure us at all. We felt very comfortable with our shopping experience.
- ESElias StoneJan 2, 20261.0This place and its furniture is complete garbage. You can't return an item even if it breaks/ruins after 6 months of use. Never buy a piece of anything here, even a single piece of cloth. They are atrocious. They try to make you buy warranty/insurance for your furniture at an abnormal price bc they know their product is shyte and will eventually need replacement/repair. Don't purchase here, your better off at finding something at a garage sale. If I could give this place a 0 rating, I would. Complete JUNK!
- LOLinda OssmanDec 10, 20255.0It was very good. Bought furniture.
Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store
What types of products can I find at Raymour & Flanigan Furniture and Mattress Store?
You can find over 5,000 items including high-quality furniture for every room and mattresses.
Where is Raymour & Flanigan Furniture and Mattress Store located?
The store is located at 2 Eastview Mall Drive, Victor, NY 14564, USA.
What are the store hours for Raymour & Flanigan Furniture and Mattress Store?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I shop for furniture and mattresses online at Raymour & Flanigan?
Yes, you can shop online through their website to confidently furnish and style your home.
Does Raymour & Flanigan offer assembly services for purchased furniture?
Yes, the store provides furniture assembly services for your convenience.
What payment methods are accepted at Raymour & Flanigan Furniture and Mattress Store?
They accept debit and credit card payments, but currently do not support mobile NFC payments.
Is there a convenient way to visit the store using nearby transit or landmarks?
The store is located in Eastview Mall, near popular retailers like Macy's and Ethan Allen, making it easy to visit while shopping at these locations.
What are some nearby dining options to visit before or after shopping at Raymour & Flanigan?
You can enjoy a meal at Root 31 Eastview Mall, a fast food restaurant located close by the store.
Are there other furniture stores near Raymour & Flanigan in the Eastview Mall area?
Yes, nearby furniture stores include Ethan Allen, Stickley Furniture, and La-Z-Boy Home Furnishings & Decor, which you can explore for more options.
What nearby attractions can I visit to make the most of my trip to Victor, NY?
You might consider visiting Glow Golf Victor, an amusement park nearby, for some fun before or after your shopping trip.