Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.6
184 reviews
5 stars
155
4 stars
12
3 stars0
2 stars
3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, knowledge, and friendliness of the sales staff, noting a no-pressure sales environment.
Product Quality
While many customers were satisfied with their furniture, there were complaints about delivery issues and product defects, particularly with recliners.
Delivery Experience
Some customers experienced delays and issues with delivery, including damaged items and poor wrapping during pickup.
Store Environment
The store was described as well-organized with a good selection of furniture, contributing to a positive shopping experience.
- JFJudy FettnerJan 5, 20265.0Geoff and his staff explained various types of recliners to us and made sure we picked the ones that fit our needs and living space. Much appreciated!
- JMJoel ManessJan 5, 20265.0Tom did a nice job being patient with us and helping us find something that fit all the categories we were looking for.
- TATerry AllenJan 3, 20265.0We let J at the Victor store know what we were looking for in a power recliner chair. He narrowed down the choices for us and quickly looked into inventory that wasn’t on the floor to help us select the right chair. He even texted me some options after I spoke with him by phone the day before. Very helpful, courteous, and gave us a very fair price. Thank you.
- KCKaren CentonzeJan 2, 20262.0Very disappointed. Couch is gorgeous but delivered with one fully broken sectional piece. It’s taking forever to fix. Probably two mos total with a brand new broken couch before fixed. Haven’t been offered ANY reimbursement yet- just passed around. Wouldn’t recommend.
- JHJoanne HartmanDec 17, 20255.0I’m so pleased with my experience. I recently had back surgery and my manual recliner wasn’t working for me. I stopped in the Victor location and spoke with John Kruspe. John helped me find the perfect power recliner and helped deliver it the very next day. I’m so thankful for John pulling off a next day delivery for me, he and the other gentleman (Sorry, I don’t remember his name) were here shortly after noon with my new recliner. Both gentlemen very friendly. Next day delivery meant so much to me since I wasn’t able to recline in my chair due to not being able to push the front down to get up. Best Customer Service! Thank You So Much John!
Frequently Asked Questions About La-Z-Boy Victor
What type of furniture does La-Z-Boy Victor offer?
La-Z-Boy Victor offers a wide range of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, sleepers, and home accessories, all customizable to suit unique styles.
Does La-Z-Boy Victor provide delivery services?
Yes, La-Z-Boy Victor offers delivery services for their furniture products.
What are the store hours for La-Z-Boy Victor?
La-Z-Boy Victor is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is La-Z-Boy Victor located?
La-Z-Boy Victor is located at 40 Eastview Park Mall, Suite B, Victor, NY 14564, USA.
What payment options are accepted at La-Z-Boy Victor?
La-Z-Boy Victor accepts American Express, Discover, MasterCard, and Visa credit cards.
Does La-Z-Boy Victor require proof of vaccination for entry?
No, La-Z-Boy Victor does not require proof of vaccination for entry.
Can customers get professional design help at La-Z-Boy Victor?
Yes, La-Z-Boy Victor offers in-home design services to help customers create their ideal home look.
Which nearby dining options are available when visiting La-Z-Boy Victor?
Nearby dining options include LongHorn Steakhouse and Uno Pizzeria & Grill - Victor, great places to visit before or after shopping for furniture.
Are there any nearby attractions for entertainment around La-Z-Boy Victor?
Yes, visitors can enjoy Glow Golf Victor, an amusement park offering fun activities near La-Z-Boy Victor.
What other furniture stores are close to La-Z-Boy Victor?
Nearby furniture stores include La-Z-Boy Home Furnishings & Decor, City Mattress, Stickley Furniture, and Ethan Allen, providing additional options for home furnishings.