Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Vestal, NY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,986 reviews
5 stars
930
4 stars
528
3 stars
201
2 stars
89
1 star
238
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rudeness and lack of assistance.
Product Availability
Frequent complaints about items being out of stock and difficulties in ordering specific products.
Store Cleanliness
Generally positive feedback on store cleanliness and organization.
Pricing Issues
Customers noted high prices and inconsistencies with advertised discounts.
Employee Knowledge
Some employees were recognized for their helpfulness and knowledge, while others were criticized for being unhelpful.
- CLCecilia LewserNov 17, 20251.0GO TO UPPER FRONT ST! I went into Lowe’s in Vestal today and told the guy we need wood cut. He pointed us in the direction, we ask the worker over there for help, what do you know he calls the first guy who wouldn’t move or come help us…to come help us. I tell him I need 2 pieces of wood cut into multiple pieces for a table (all the same size). He points to a hand written note up on the wall that says “only 3 cuts of wood” and says sorry “they say any more than 3 cuts of wood is considered ‘a waste of time because it’s a project’.” IM SORRY WHAT? That’s exactly why I’m here…because I have a project to finish. Long story long I called upper front street and they were kind and pleasant, told me they would cut as much wood as I need…were happy to help and do their job all while cracking jokes and having fun. Don’t go to vestal.
- CBClifford BeardsleyNov 13, 20254.0Customer service is top notch
- HJH JSNov 10, 20255.0Good safe location.
- KWKimberly WattsOct 28, 20255.0This is my go-to improvement store. I go here to check out the different things for my home and to walk around after coming from the buffet.
- CCCourtneySep 29, 20255.0Very organized store and all of the aisle signs were correct!! It was a pleasure shopping there and the best part was the customer service staff. She was so kind, amazing conversationalist, and really made my day!! Would definitely shop there again and this time wouldn't be intimidated!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Vestal, NY?
You can find a wide range of products including appliances, paint, patio furniture, tools, flooring, plumbing supplies, grills, lumber, gardening equipment, bathroom storage, and more.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's offers various installation services such as appliances installation, flooring installation, lighting and ceiling fan installation, door installation, and many more.
What are the store hours for Lowe's Home Improvement in Vestal, NY?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Holiday hours may vary.
Can I pick up orders in-store or get delivery from Lowe's?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How do I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options does Lowe's accept?
Lowe's accepts major credit cards including American Express, Visa, Mastercard, Discover, Diners Club, as well as cash and checks.
Are there any special programs or associations that Lowe's supports?
Yes, Lowe's supports programs like Lowe's Toolbox for Education, SkillsUSA, Boys & Girls Clubs of America, Habitat for Humanity, and others.
What are some nearby places to Lowe's Home Improvement in Vestal, NY?
Nearby places include Blue Rhino Propane Exchange, Minute Key, Sam's Club, Burger King, Harbor Freight Tools, and several medical centers such as Lourdes Vestal - Internal Medicine.
How can I use nearby locations to make my visit to Lowe's more convenient?
You can pick up propane tanks at Blue Rhino Propane Exchange or get keys duplicated at Minute Key nearby before or after shopping at Lowe's. After your visit, you might enjoy a meal at Burger King or pick up groceries at Sam's Club, all located closeby.
What medical facilities are near Lowe's Home Improvement in Vestal?
Nearby medical facilities include Lourdes Vestal - Internal Medicine, Lourdes Women's Health, Lourdes Dermatology, and Guthrie Vestal Shippers Road medical center, providing convenient healthcare options close to Lowe's.