Customer Service
Many customers praised the helpfulness and professionalism of staff, particularly mentioning sales representatives like Darrel and Irina.
Installation Experience
The installation process received positive feedback for being quick, professional, and clean, with several customers highlighting the installers' efficiency.
Product Quality
While some customers were satisfied with the blinds, others expressed disappointment regarding the quality relative to the price, suggesting that some products felt cheap.
Communication Issues
Several reviews mentioned frustrations with communication regarding installation scheduling and order updates, indicating room for improvement in this area.
Pricing Concerns
Customers frequently noted that the prices were high compared to competitors, leading some to question the value for money.