Extra Space Storage

Reviews

• GC

  Gina Condo

  3 days ago
  1.0
  Very shady operation. I won an auction, paid for the unit, gave the cleaning deposit, was in the process of clearing it out, and the staff person who was with me and stayed in the beginning to watch what we had, came to cancel the transaction after a whole hour. Her demeanor after seeing the unit was shady and sus. I lost my Storage Auction fees and it looks like I won't be reimbursed. I did get my cash back from this place, but lost a half day's work and gas money. If I was a renter here I would not trust that my belongings were being kept safe.
• JW

  John W

  Mar 30, 2026
  1.0
  Storage units for auction have been gone through before putting up for auction
• AA

  April Aviles

  Mar 14, 2026
  5.0
  My father and I came in having done the research online first. But when we got there, of course we knew somethings maybe a little different then that which was offered online because there are several locations. Miss Shatana was very polite very understanding. She was also very cordial and professional. We laughed and she was very informative about her position. We did understand that she has only been there a little over a month, However, it seems like she has her task under control. I wanted a storage unit on the first floor, but she showed us a unit on the fourth floor. She sold us by pointing out everything that surrounded our storage, such as the bathroom and the staircase which were very important to us, are just a few steps away. Also, I went in, not wanting to have water lines going throughout my storage unit but she did offer some great suggestions which we will take, not only to protect our stuff through the insurance that she offered, but also of somethings we can do to self protect. So in a whole, Miss Shatana’s professionalism, knowledge and personality I was sold us the storage unit. Not to mention the price was great.
• CA

  Charles Asamoah

  Mar 8, 2026
  5.0
  Very nice caring facility manager and staff
• TM

  Tina Marsett

  Feb 19, 2026
  5.0
  Extra space storage was very accommodating, clean, temp controlled, easy access to the building!! I would rent storage space from them again i a heartbeat if ever needed!! I also recommend to my friends and family, whether it’s short term or long-term, they have what you need!! Customer service was also very friendly and knowledgeable!!

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