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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 521 Young St in Tonawanda, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, kiosk, vehicles are allowed in drive-up units, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
680 reviews
5 stars
623
4 stars
28
3 stars3
2 stars3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Kazi and Ron, for their helpfulness, friendliness, and professionalism.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Issues
Some customers expressed dissatisfaction with pricing changes and felt misled about promotional rates, leading to frustration.
Overall Experience
Many reviews highlight a great overall experience, with easy processes for renting and accessing units.
- JSJonathan R. Smyth2 days ago2.0Online prices go up after you get a unit without warning -- avoid this place like the cancer it is.
- SYSadeq YDec 18, 20255.0Great experience at Extra Space Storage. Ron was extremely helpful, knowledgeable, and very easy going throughout the whole process. He took the time to explain everything clearly and made getting set up quick and stress-free. Customer service like this really makes a difference. Highly recommend this location, especially if you get help from Ron!
- LVLisa VirellaDec 3, 20255.0Clean and secure, and Ron at the front office is WONDERFUL!!
- GLGirelys LeonNov 14, 20255.0Quick response moved in right away. Great customer service
- TCTanya CummingsNov 11, 20255.0Great customer service. Very friendly and helpful for all your storage needs
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Tonawanda, Brighton, North Tonawanda, Kenmore, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Young St and Ellicott Creek Rd.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a large selection including drive-up units, climate-controlled units, and non-climate controlled units, suitable for personal and vehicle storage.
Does Extra Space Storage provide packing and moving supplies?
Yes, moving and packing supplies, including boxes, are available for purchase online and at the facility.
Are there any security features at Extra Space Storage?
The facility features electronic gate access, exceptional security, and a manager living on site for enhanced safety.
Can I store my car at Extra Space Storage?
Yes, they provide car storage options including indoor, outdoor, and covered vehicle storage spaces.
How can I reserve a storage unit?
You can reserve a storage unit online through their website or contact them directly via phone or email.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What nearby self-storage options are available besides Extra Space Storage?
Life Storage facilities are nearby, offering additional self-storage options in the area.
What nearby amenities can I visit before or after using Extra Space Storage?
You can visit the Tonawanda Bowling Center for entertainment or check out Mike Hanes Pro Shop for sporting goods and accessories.
Are there local services nearby for moving or vehicle assistance?
Yes, services like Frontier Auto Wrecking Inc. for automotive repair and Dan Walter & Son for towing are nearby and can assist with vehicle needs.