Syracuse Pest Control Experts, family owned and local service. Call us today!
OUR HUMBLE BEGINNING:
Exterminator Matt and his wife, Colette, established Town and Country Pest Solutions in Rochester, New York in 1986. It seemed a perfect career fit since Matt is the adventurous type and likes helping people solve problems.
We were a small operation back then. Colette, answered the phones, Matt worked in the field and along with their three sons, they learned every detail of the pest control business. The boys grew up and two of them moved on, but middle son, Caleb, decided to stick around.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.