Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.
Customer Service experience is phenomenal. Not once have I ended a conversation feeling as if I'd like to take my business somewhere else. TEN STARS ACROSS THE BOARDS! Customer Service means a lot.
JC
Jackie Carr
Apr 10, 2026
5.0
Super easy experience - set up my account and moved in same day after business hours. Office called me during business hours the next day to check in, super appreciated that. Just stopped in to do something with my account and had excellent and thorough help from the store manager Nye. She took the time to reiterate key aspects of the lease to ensure I knew the terms and showed me how to make future account changes in the app. She was thorough, friendly, and quick! Never felt like reviewing a storage facility before but the experience was great. 😊
EP
Edward Paccone
Apr 9, 2026
5.0
This was a great experience. Nye the manager was very friendly and accommodating. The process was very quick and easy. Looking foward to another transaction in the future.
PD
Peter Duran
Apr 6, 2026
5.0
Everyone I’ve spoken to at ExtraSpace has been extremely friendly, courteous and professional. We’re renting a unit to store our student’s stuff while waiting for the move-in to his next dorm location in the fall, and the everyone has been extremely helpful guiding us through the rental process and helping us get familiar with the facility.
JQ
Jeffrey Quick
Apr 4, 2026
1.0
This place is like the drug dealer who sells from the corner. “First hit is free” , only for the prices to double, or in extra spaces case, quadruple once you get your stuff in there. Within the first 6 months my price doubled and within the first 12 months went from $60 to $250. Do yourself a favor and look elsewhere. Also had the ceiling leak on my stuff twice in 8 months. Instead of working with you to keep you there they will tell you straight to your face they raise the prices so frequently because “they can” lol. In the event that they respond to this , do not listen to their automated ai response. They don’t raise prices to expand services , or use it to remove snow. They use to to open more locations so they can bleed others dry. Not a single good thing about this place. First month is free yes, but you will be paying $250 within 12 months lol. Unless they raised the rates again, which knowing this company they probably have.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Syracuse area near Lakefront, Little Italy Syracuse, Syracuse University, Westside, and Far Westside.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Spencer St and N Geddes St.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the operating hours of Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 430 Spencer St, Syracuse, NY 13204.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including drive-up access units, climate-controlled units, and standard non-climate-controlled units.
Can I store my vehicle at Extra Space Storage?
Yes, Extra Space Storage provides car storage options including indoor, outdoor, and covered vehicle storage spaces.
Does Extra Space Storage sell moving and packing supplies?
Yes, they offer moving and packing supplies and boxes both online and at their facility for purchase.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website reservation link.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there any nearby storage facilities to Extra Space Storage?
Yes, nearby storage facilities include Life Storage and Life Storage - Syracuse which are close options if you need additional self storage services.
What local attractions are near Extra Space Storage that I might visit?
You can visit the Syracuse Inner Harbor and the Inner Harbor Amphitheater for entertainment before or after your storage visit.
Are there any nearby dining or bar options close to Extra Space Storage?
Yes, nearby you can find The Preserve at 405, an American restaurant and burger bar, as well as Ye Olde Clipper Tavern, a sports bar and pub.
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