Raymour & Flanigan Furniture and Mattress Outlet & Clearance Center

4.7
496 reviews
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Business Details

132 Northern Lights Plaza, Syracuse, NY
13212, United States
(315) 652-3711
https://www.raymourflanigan.com/locations/NY/north-syracuse
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About

Furniture Store

Location

Raymour & Flanigan Furniture and Mattress Outlet & Clearance Center
132 Northern Lights Plaza, Syracuse, NY
13212, United States

Hours

Reviews

4.7
496 reviews
5 stars
436
4 stars
26
3 stars
7
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including lack of assistance, long wait times, and unresponsive staff.

Sales Experience

Several reviews highlighted positive interactions with sales staff, noting their helpfulness, knowledge, and non-pushy approach.

Delivery Issues

Numerous customers expressed dissatisfaction with delivery delays and miscommunication regarding delivery times.

Product Quality

While some customers praised the quality of the products, others reported issues with items not matching expectations or arriving damaged.
  • EK
    Ekow Koomson
    2 days ago
    5.0
    It was very good and I like it
  • JN
    John Neri
    6 days ago
    5.0
    Excellent service
  • AA
    Ahmed Al-Akki
    Jan 3, 2026
    5.0
    We went to this furniture store to check out a living room set. We saw many different options and styles. At the end we chose a L-Shaped reclining set and bought it. Anthony was very professional and showed us some options. Dan Lewis helped us close the deal. The living room set will be delivered in about 2 weeks.
  • MS
    Matt S
    Dec 26, 2025
    1.0
    Honestly, I used to love the Liverpool location. Ever since they moved, I find the sales team frustrating. We have gone to the store on 3 or 4 different occasions. No one greats you anymore. To busy conversating with eachother. Walk by like you dont exist. Ask a question "I'll be with you shortly" after 45 minutes, I'll go to the store in Clay or Dunk and Bright. We walked around the store today for 40 minutes and nothing.
  • CV
    Cameron Taylor VLOGS
    Dec 26, 2025
    1.0
    You would assume Raymour and Flanigan in mattydale would sell me a couch that would interlock together right and not be 2 seperate pieces that don’t go together? After spending around 10,000 on multiple different items they cant do anything lol. They have good prices but it’s always something with them. First order was a mattress which I was supposed to get a $200 gift card & I got a completely different automatic frame(way less expensive) than the one I was told I was getting. Delivery broke one of my most expensive colognes (luckily the 3rd party delivery service paid for it) Originally was told there was nothing they can do about the frame or the gift card. Until I personally spoke to a higher up & FINALLY got the right frame I was told I was getting. My sectional came in fine & everything was fine with that. Now I ordered a $1,000 couch SPECIFICALLY for my dog to look out of the window because my sectional was to high & it doesn’t even interlock together so now I have to worry about people sitting on it & it sliding around all the time. Delivery team (Jordan) was amazing.
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Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Outlet & Clearance Center

What is the full name of the business located at 132 Northern Lights Plaza in Syracuse, NY?

The business is called Raymour & Flanigan Furniture and Mattress Outlet & Clearance Center.

What are the store hours for Raymour & Flanigan Furniture and Mattress Outlet & Clearance Center on weekdays?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM.