Extra Space Storage

4.8
319 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 314 Ainsley Dr in Syracuse, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, vehicles are allowed in drive-up units, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
314 Ainsley Dr, Syracuse, NY
13210, United States

Hours

Reviews

4.8
319 reviews
5 stars
289
4 stars
10
3 stars
10
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Paul and Johna, received high praise for their professionalism, helpfulness, and friendliness.

Cleanliness

Many customers noted that the facility and storage units are clean and well-maintained, although there were some complaints about pest issues in certain units.

Pricing Concerns

Several reviews mentioned significant price increases after a few months, leading to dissatisfaction among long-term customers.

Facility Features

Customers appreciated the variety of storage options and the convenience of the facility, including good lighting and accessibility.
  • JT
    Jennifer Tammelin
    3 days ago
    5.0
    I had a great experience at Extra Space Storage thanks to Paul. He took the time to walk me through the entire process of renting a storage unit, explaining everything clearly and in-depth. He answered all my questions without rushing me and made sure I understood how the rental, access, security, and billing would work. When I need a unit, I know who to ask for!
  • RR
    Rickey Robinson
    Dec 26, 2025
    5.0
    Great place and the staff were super helpful! Storage is super clean. Thanks Suzanne! Appreciate your help and support.
  • SP
    Shawn Patterson
    Dec 24, 2025
    5.0
    So far experience has been very good.. Paul/ team very helpful and professional!
  • OB
    Olessia Butenko
    Dec 7, 2025
    5.0
    I’ve had one unit here for a year, and just rented a second one. Every interaction I’ve had with the staff has been extremely professional and helpful, and always pleasant. The staff has gone above and beyond to help us out.The facility and units are always clean. Thank you!
  • RO
    Rebecca Oot
    Dec 6, 2025
    5.0
    Super customer service- Paul was friendly, knowledgeable, helpful and efficient.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.