Store your belongings at Extra Space Storage on 314 Ainsley Dr in Syracuse, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, vehicles are allowed in drive-up units, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, particularly Paul, Johna, and Terri, received high praise for their friendliness, helpfulness, and professionalism.
Cleanliness
Many customers noted that the storage units and facilities were clean and well-maintained, although there were some complaints about pest issues in specific units.
Pricing Concerns
Several reviews mentioned significant price increases after a few months, leading to dissatisfaction among long-term customers.
Facility Features
Customers appreciated the variety of storage options, good lighting, and accessibility features, although some expressed concerns about security and maintenance.
Overall Experience
Most customers reported positive experiences and would recommend the facility, highlighting the helpful staff and clean environment.
NL
Nikita Lowe
Nov 10, 2025
5.0
Exceptional. The young man working the front desk needs a raise. May God bless him.
FP
Felicia Phillips
Nov 9, 2025
5.0
The service with Manager Paul was Professional, courteous and informational. The prices are affordable and space is clean and safe. I would definitely recommend.
JJ
Jutaro Takagi (Juti)
Oct 21, 2025
5.0
The store manager (Paul) was very kind and helpful. Additionally, I got help in timely manner too.
CJ
Claudia Johnson
Oct 21, 2025
5.0
My parents have had two storage units for almost 30 years! We are trying to clear them out and the staff at Extra Space Storage have been really helpful. Paul is great! He wants to help and he does! The facility has good lighting in the storage units (not true at all storage places!). There is a large garage type door to put large furniture in and out and a nice flat trolley on wheels to move boxes. Good storage place.
DF
Denise Felder
Oct 20, 2025
5.0
I was treated very professionally from Paul today when I went to pay my bill I have had this storage For four years and I have been treated with concern about any questions that I have had I'm satisfied with this storage company
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Syracuse area near Jamesville, Nedrow, and Onondaga Hill.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Ainsley Dr and Jamesville Ave.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the operating hours for Extra Space Storage?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 314 Ainsley Dr, Syracuse, NY 13210.
Does Extra Space Storage offer climate-controlled storage units?
Yes, climate-controlled units are available for storing temperature-sensitive items, along with standard units without climate control.
Can I store my boat or RV at Extra Space Storage?
Yes, Extra Space Storage offers outdoor, covered, and indoor storage solutions for boats and recreational vehicles (RVs).
Are there drive-up access storage units at Extra Space Storage?
Yes, drive-up access units allow you to pull right up to your unit, making moving large items easier.
What payment methods are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, moving and packing supplies including boxes are available for purchase onsite and online.
How can the nearby U-Haul location help me during my storage experience?
The nearby U-Haul truck rental service can assist you in moving your belongings to or from Extra Space Storage efficiently and conveniently.
Are there dining options near Extra Space Storage?
Yes, nearby restaurants such as JD at Danzer's Pizza Pub and Toss 'n' Fire Wood-Fired Pizza provide convenient meal options before or after your storage visit.
How can nearby Syracuse University locations be useful during my visit?
Nearby Syracuse University facilities like the Syracuse University Commissary and Outdoor Education Center offer points of interest for visitors, possibly combining errands or activities with your storage needs.