Brand Certified
Lowe's Home Improvement
4.0(2218 reviews)
Certified by Lowe's Home Improvement • Apr 12, 2026
Business Details
2171 Forest Avenue, Staten Island, NY
10303, United States
Certified by Lowe's Home Improvement • Apr 12, 2026
(718) 682-9027
Certified by Lowe's Home Improvement • Apr 12, 2026
https://www.lowes.com/store/NY-Staten-Island/1583
Certified by Lowe's Home Improvement • Apr 12, 2026
About
Certified by Lowe's Home Improvement • Apr 12, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Staten Island, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 12, 2026
Hours
Certified by Lowe's Home Improvement • Apr 12, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.0
2,218 reviews
5 stars
1,122
4 stars
538
3 stars
203
2 stars
86
1 star
269
- ANAsk Nathaniel1 day ago5.0I must say the Service in the store stepped up in a major way. I desperately was in need of a water heater from the time I walked into the store. The service was A+ ,from the beginning to the end., I was greeted by Elizabeth in the appliance department and she was absolutely amazing! She serviced my needs Like a true professional, she was very hospitable, very caring, very patient and she was accompanied by a gentleman by the name of Lukas, he brought down the water heater with a forklift then he serviced me knew exactly what I needed for the plumbing supplies for the water heater and all the years I may come to the store. I’ve never been serviced this expeditiously so I definitely seen a major change ! Elizabeth literally walked me to the door with my paid item and it really put me in a very happy mood. I definitely cosign the store in a major way and if you have to come to the appliance or plumbing department, please see these two individuals. Elizabeth will be running a store one day. I definitely see it happening.
- MMMelanieApr 3, 20265.0This place is amazing , friendly helpful staff for
- EPElsie PereraMar 15, 20261.0Extremely poor management, and pretty corrupt. Changed an online promotional offer so they can charge me extra for the purchase. Never had something like this happen before with any other company.
- RRRuruMar 15, 20261.0Poor leadership and doesn't abide by online promotions; don't choose the option to pick up from store for online orders when using promotions as the store does not honor them. BEWARE. So disappointed with the way they manage orders.
- MGMasha (GRAZ)Mar 12, 20261.0Got two items, they forcefully canceled one item while charging me for both. What a scam, go to Home Depot, which is more reliable and is a mile away. What a useless customer service experience, and a waste of time. Dumb, unreliable store.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Staten Island?
You can find products such as paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement in Staten Island.
What are the store hours for Lowe's Home Improvement in Staten Island?
Lowe's Home Improvement is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
What brands does Lowe's Home Improvement in Staten Island carry?
Lowe's carries a wide range of brands including GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Toro, Kohler, Bosch, and many more trusted brands for home improvement needs.
Which payment methods are accepted at Lowe's Home Improvement in Staten Island?
Lowe's accepts major payment options including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's Home Improvement provide installation services?
Yes, Lowe's offers various installation services such as appliance installation, flooring, blinds, cabinetry, lighting, and more to assist with your home improvement projects.
Are there recycling and accessibility services available at Lowe's Home Improvement?
Yes, Lowe's offers recycling for electronics, light bulbs, and batteries, and provides wheelchair accessible parking along with onsite services and repair options.
What nearby places can I visit around Lowe's Home Improvement in Staten Island?
Nearby places include Blue Rhino Propane Exchange for propane supplies, Minute Key for locksmith services, Bank of America Financial Center and ATMs for banking needs, and Joe Broadway's Billiards & Sports Pub for dining and entertainment.
How can the nearby Bank of America ATM and Financial Center assist customers visiting Lowe's?
Customers can conveniently access banking services and withdraw cash at the nearby Bank of America ATM and Financial Center when visiting Lowe's for their home improvement needs.
What dining options are available near Lowe's Home Improvement in Staten Island?
Nearby dining options include Joe Broadway's Billiards & Sports Pub, El Sabor Peruano for Peruvian cuisine, Dominican Food Corp, Mama Rosaria's Pizza and Restaurant, and Planet Wings for American fast food.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
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