Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Staten Island, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,058 reviews
5 stars
1,031
4 stars
522
3 stars
192
2 stars
81
1 star
232
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report long wait times and unhelpful employees.
Product Availability
Customers frequently express frustration over stock issues and delivery delays, indicating a lack of reliable inventory management.
Store Cleanliness
Many reviews highlight the store's cleanliness and organization, contributing positively to the shopping experience.
Staff Knowledge
While some staff members are noted for their helpfulness and expertise, others are criticized for lacking knowledge and being unresponsive.
Overall Experience
Overall, experiences vary widely, with some customers expressing loyalty and satisfaction, while others report significant frustrations leading to a preference for competitors.
- CNCoach Rachel Norman3 days ago5.0I give 5 stars for an employee named TRENT. A true professional gentleman. He understood my mini project and helped me visualize simplicity and affordability. At check another employee by the name of ANDREW was a professional gentleman as well. It’s always nice to go into a store and experience the presence of quality humble employees who seem like they enjoy their jobs and want to be there. Thank you and God Bless.
- DSdevendra singh4 days ago5.0Lowe’s is my go to place for my small DIY projects. Customer service is great in there.
- VRVictor RodriguezDec 23, 20255.0I mean, it's Lowe's. I have never had a bad experience here. Everybody is friendly, professional and simply the best. 10/10.
- ASAva SvenelidDec 21, 20255.0This is the best place in Staten Island to get your household needs and they have good planting options too.
- RHryan hillertDec 21, 20254.0Great store, clean and always stocked. I drive 15 mins extra to go here instead of the home Depot on targee
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Staten Island?
You can find products such as paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement in Staten Island.
What are the store hours for Lowe's Home Improvement in Staten Island?
Lowe's Home Improvement is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
What brands does Lowe's Home Improvement in Staten Island carry?
Lowe's carries a wide range of brands including GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Toro, Kohler, Bosch, and many more trusted brands for home improvement needs.
Which payment methods are accepted at Lowe's Home Improvement in Staten Island?
Lowe's accepts major payment options including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's Home Improvement provide installation services?
Yes, Lowe's offers various installation services such as appliance installation, flooring, blinds, cabinetry, lighting, and more to assist with your home improvement projects.
Are there recycling and accessibility services available at Lowe's Home Improvement?
Yes, Lowe's offers recycling for electronics, light bulbs, and batteries, and provides wheelchair accessible parking along with onsite services and repair options.
What nearby places can I visit around Lowe's Home Improvement in Staten Island?
Nearby places include Blue Rhino Propane Exchange for propane supplies, Minute Key for locksmith services, Bank of America Financial Center and ATMs for banking needs, and Joe Broadway's Billiards & Sports Pub for dining and entertainment.
How can the nearby Bank of America ATM and Financial Center assist customers visiting Lowe's?
Customers can conveniently access banking services and withdraw cash at the nearby Bank of America ATM and Financial Center when visiting Lowe's for their home improvement needs.
What dining options are available near Lowe's Home Improvement in Staten Island?
Nearby dining options include Joe Broadway's Billiards & Sports Pub, El Sabor Peruano for Peruvian cuisine, Dominican Food Corp, Mama Rosaria's Pizza and Restaurant, and Planet Wings for American fast food.