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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 435 Tompkins Ave in Staten Island, NY today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
366 reviews
5 stars
353
4 stars3
3 stars0
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Frank and Kenny received numerous positive mentions for their helpfulness, professionalism, and ability to make the rental process smooth and easy.
Facility Cleanliness
The storage facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Concerns
Several customers expressed dissatisfaction with frequent price increases, feeling that the pricing policies were not transparent or fair.
Safety Issues
There are serious concerns regarding safety, with reports of theft and inadequate security measures, leading some customers to feel unsafe.
Overall Experience
While many customers had positive experiences and would recommend the facility, there are notable complaints about management practices and safety that could deter potential clients.
- ODOmar Dashoush5 days ago5.0Great experience and customer service was great. Frank was extremely helpful from start to finish. Thank you Frank
- HLHappy Ending Movers LLCNov 6, 20255.0Frank is the best, super helpful and kind !!
- ASAdriana ShieldsOct 21, 20255.0Frank was super helpful and efficient!
- PBPaul BartkowskiOct 21, 20255.0Great storage location. Very clean and accessible. The manager, Kenny, had me set up in minutes after a brief tour. Up front pricing and simple, common sense policies. Highly recommend.
- MMMichael MorenoOct 13, 20255.0I had an amazing experience with Frank at Extra Space Storage! He went above and beyond to make the entire process easy and stress-free. From the moment I walked in, he was professional, friendly, and took the time to explain everything clearly. The facility is always clean, secure, and well-maintained — you can tell Frank really cares about the customers and the property. I highly recommend asking for him if you’re looking for a smooth storage experience. Thanks again, Frank, for all your help!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Staten Island residents near Clifton, Fox Hills, Shore Acres, Concord, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Chestnut Ave and Tompkins Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the office hours for Extra Space Storage on weekdays?
Extra Space Storage's office hours from Monday to Friday are 9:30 AM to 6:00 PM.
Can I access my storage unit outside of office hours?
Yes, gate access hours are from 6:00 AM to 10:00 PM every day, allowing you to access your unit beyond office hours.
Does Extra Space Storage offer climate-controlled storage units?
Yes, climate-controlled storage units are available to protect temperature-sensitive items, along with standard units without climate control.
Are moving and packing supplies available at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available for purchase both online and at the facility.
What payment options does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located?
Extra Space Storage is located at 435 Tompkins Ave, Staten Island, NY 10305 near the intersection of Chestnut Ave and Tompkins Ave.
How can nearby public transportation help me reach Extra Space Storage?
The nearby Bachmann Staten Island Railway station provides convenient train access, making it easier for customers to reach Extra Space Storage.
Are there dining options near Extra Space Storage?
Yes, customers can visit nearby eateries such as Taco Bell, Via Margherita Restaurant, and Avocado Restaurant and Coffee Shop for meals before or after their visit.
Where can I find retail or convenience stores near Extra Space Storage?
Dollar Tree, located close by, offers convenient shopping for household items and essentials you might need when storing your belongings.
Does Extra Space Storage have any special promotions for new customers?
Yes, you can rent online today to get up to 40% off storage units through their promotional offer.