All Platinum Termite & Pest Control

Reviews

• HM

  Hammad Mohammad

  1 day ago
  5.0
  I had a great experience with All Platinum Pest Control. Their office staff member Kathy and technician Abby were both incredibly knowledgeable, kind, and professional. They took the time to explain everything clearly and treated me as if I were family throughout the entire process. It’s rare to find a company that truly cares about its customers the way they do. I highly recommend All Platinum Pest Control to anyone in need of reliable and trustworthy service!
• RA

  Rim Almisber

  Jan 26, 2026
  1.0
  SCAMMERS!!!! I hired All Platinum Termite & Pest Control and paid $525 for mice treatment on our floor. The agreed scope of work included poisoning inside the walls, treating the attic, the garage, and a small indoor area in front of our main door. When the technician Anthony arrived, he began working only in the garage, which is a very small area used for electrical meters. He sprayed only twice and did not close or seal any visible holes. When I asked him whether he was going to close the holes as part of the treatment, he said no. I explained that we had agreed on a full treatment and that simply spraying a small area without sealing openings or providing any guarantee would not solve the mice problem and would likely require additional treatments in the future. At that point, I asked him to stop the work and requested a refund, and that I would pay $50 for the two sprays, he agreed. The technician then put his equipment back in his car, made a phone call, and left me waiting outside in snowy weather for more than 10 minutes. He later returned with a paper stating that I owed $75 for an inspection and $350 for treating the garage. I informed him that at no point-either during the phone call when booking the service with Kathy or in person —was I told there would be a separate inspection fee. I also explained that charging $350 for such a small garage area was unreasonable and inconsistent with the total agreed price of $525 for treating the entire floor. The technician then got into his car and attempted to leave without resolving the issue. I called the police because I believed this was a scam. The police advised that the matter is a civil issue and should be handled in civil court. UPDATE!! I attached the receipt showing the full amount I paid, along with a screenshot from the same date when I had to call the police. They wasted over 3 hours of my day, caused unnecessary stress, and I paid $525 for absolutely NOTHING!
• MR

  Merideth Richards

  Jan 19, 2026
  5.0
  Called yesterday and was booked for the next day. Abby was amazing to work with! He was so professional, answered all of our questions and was so respectful of our home. I would hands down recommend this company and especially Abby.
• MK

  modon kumar

  Jan 17, 2026
  5.0
  My experience with Abby was exceedingly professional. Abby is a courteous and respectful young professional who made me feel at ease during our conversations. I appreciated the genuine care he showed, and I would highly recommend his services to anyone in need.
• JH

  Janine Hudson

  Jan 14, 2026
  1.0
  All Platinum managed an infiltration by mice 5 years ago, so I called them again. The office person could not tell me what the charges would be, despite having treated my house before. She said that the agent would let me know from the house, after he had done the inspection. What actually happened was that he called me 20 minutes before the inspection, demanding a payment of $125 for the inspection (paid by ZELLE,no way back). This had NOT been explained on the phone. It felt tantamount to extortion. I paid the fee, he came and did the 15 minute inspection and then gave a quote that was nearly double what they had charged 5 years before. I find the approach, unprofessional, misleading and dishonest. I did not engage their services.

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