Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Springville, NY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
902 reviews
5 stars
503
4 stars
216
3 stars
89
2 stars
24
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpful employees while others reported rude or unhelpful interactions.
Store Organization
Frequent complaints about cluttered aisles and difficulty finding products, though some customers noted good organization in certain stores.
Product Availability
Customers often found items out of stock or had issues with online orders not being fulfilled correctly.
Cleanliness
Many reviews highlighted the cleanliness of the stores, with some customers appreciating the well-maintained environment.
Pricing
Customers generally found prices fair, but some expressed concerns about being overcharged or encountering issues with pricing accuracy.
- TPTovaris Porter5 days ago5.0was out there working breaking down the EZ Racks. out side
- ANAnna NorthNov 8, 20251.0Got to Lowe's at 8:04 and completed my check out for one pallet of concrete. I did not get loaded and was one of the only customers there till 9:04. This is absurd.
- RPRick PriceNov 3, 20252.0Problem with product, staff told me they would discuss with manager and would contact me...been waiting eight days to be contacted...unacceptable service!!!
- KSKodie SOct 18, 20253.0I’m here frequently, at least several times a week. The staff are generally okay, but I am absolutely fed up with the experience in the store. Every aisle on the lumber end of the store is packed so full of online orders that it’s impossible to navigate with a lumber cart, sometimes even a standard cart. It means I have to either forego what I want or move everybody else’s stuff out of the way. When the staff are done with forklift operations, they leave the gates up and the aisles full of product. On top of that, 9.5 of 10 times I’m in the store, I have to hunt for a cart because they are either being used for online orders, or aren’t brought back into the store and I have to search the parking lot for the cart I need. Lastly, quite often I have to move damaged product off the pile of whatever it is that I actually need to get to. Today I moved 10 sheets of various types of plywood off the stack of what I needed. This is a store, not a warehouse, but it’s hard to tell.
- DKDavid KlenkOct 12, 20255.0Typical big store!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Springville, NY offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Springville, NY?
The store is open Monday through Friday from 6:00 AM to 9:00 PM, Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 7:00 PM, with special holiday hours on certain dates.
What payment options are accepted at Lowe's Home Improvement?
Lowe’s accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa for payments.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What brands are available at Lowe's Home Improvement?
Lowe’s carries trusted brands including GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kobalt, Kohler, Pergo, and many more.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe’s offers various installation services such as appliances, lighting, flooring, doors, windows, cabinetry, and more to assist customers with their projects.
What are some nearby places I can visit when shopping at Lowe's Springville?
Nearby places include JD's Brew Pub for food and drinks, Cascade Lanes Bowling Alley for entertainment, and Tim Hortons for coffee and light snacks.
How can nearby services such as KeyMe Locksmiths and Blue Rhino Propane Exchange help customers at Lowe's?
KeyMe Locksmiths provides professional locksmith services which can complement home security projects, while Blue Rhino Propane Exchange offers propane supplies useful for customers purchasing grills from Lowe's.
Are there any beauty and personal care services near Lowe's Home Improvement in Springville?
Yes, nearby salons and spas such as Spot On Brows Microblading, Root 39 Salon and Spa, Daisy In The Lounge, and Anchors End Tattoo offer beauty and personal care services customers might enjoy before or after shopping at Lowe's.