Lowe's Home Improvement

4.2
994 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Springville, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
440 South Cascade Drive, Springville, NY
14141, United States

Hours

Reviews

4.2
901 reviews
5 stars
501
4 stars
217
3 stars
89
2 stars
24
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers reported helpful and friendly service, while others faced rude or unhelpful interactions.

Store Organization

Customers frequently mentioned issues with store layout and organization, making it difficult to find products and navigate aisles.

Product Availability

Several reviews noted problems with product availability and stock levels, leading to frustration among customers.

Checkout Experience

Long wait times at checkout and issues with self-checkout systems were common complaints.

Cleanliness and Environment

Many customers appreciated the cleanliness and overall environment of the store, highlighting it as a positive aspect.
  • FK
    Frank Kelley
    Nov 25, 2025
    4.0
    Takes too long to find anything
  • TP
    Tovaris Porter
    Nov 18, 2025
    5.0
    was out there working breaking down the EZ Racks. out side
  • AN
    Anna North
    Nov 8, 2025
    1.0
    Got to Lowe's at 8:04 and completed my check out for one pallet of concrete. I did not get loaded and was one of the only customers there till 9:04. This is absurd.
  • RP
    Rick Price
    Nov 3, 2025
    2.0
    Problem with product, staff told me they would discuss with manager and would contact me...been waiting eight days to be contacted...unacceptable service!!!
  • KS
    Kodie S
    Oct 18, 2025
    3.0
    I’m here frequently, at least several times a week. The staff are generally okay, but I am absolutely fed up with the experience in the store. Every aisle on the lumber end of the store is packed so full of online orders that it’s impossible to navigate with a lumber cart, sometimes even a standard cart. It means I have to either forego what I want or move everybody else’s stuff out of the way. When the staff are done with forklift operations, they leave the gates up and the aisles full of product. On top of that, 9.5 of 10 times I’m in the store, I have to hunt for a cart because they are either being used for online orders, or aren’t brought back into the store and I have to search the parking lot for the cart I need. Lastly, quite often I have to move damaged product off the pile of whatever it is that I actually need to get to. Today I moved 10 sheets of various types of plywood off the stack of what I needed. This is a store, not a warehouse, but it’s hard to tell.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.