Extra Space Storage

4.4
229 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 138 Harrison Ave in South Glens Falls, NY today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, RV parking, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
138 Harrison Ave, South Glens Falls, NY
12803, United States

Hours

Reviews

4.4
229 reviews
5 stars
179
4 stars
11
3 stars
14
2 stars
10
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Mark, Kim, and Harley.

Pricing Issues

Several reviews mentioned significant price increases shortly after renting, with some customers feeling that the pricing practices were predatory and not transparent.

Facility Condition

The storage units and facilities were generally reported as clean and well-maintained, although some customers noted issues with accessibility during winter weather.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about management changes, inconsistent service, and dissatisfaction with corporate policies.
  • AS
    Anna Smith
    Dec 28, 2025
    5.0
    Had an excellent experience with extra space storage here on Harrison. Mark is absolutely wonderful and if anything went wrong he made it right. Great spot to store at a great price. Thank you Mark for everything!
  • JB
    Jon Be
    Nov 9, 2025
    5.0
    Great staff, great location, great units. the guy in office was always very helpful and knowledgeable. the place was in a good spot right in south glens falls and the first few months were discounted.
  • JJ
    Joseph Jerabek
    Oct 14, 2025
    5.0
    The Extra Space staff were excellent from the start with helping make sure I knew the exact dimensions of the unit helping me make the best choice. They were also very responsive any time I called.
  • RH
    Ryan Hoffman
    Oct 8, 2025
    1.0
    10x20 went from $113 straight to $193 after about 3 months. Need I say more? They wait for you to completely fill the unit then nearly double the price while its incredibly inconvenient to move everything back out I will be though because this is way over market. Its no wonder half of the units are vacant.
  • JO
    Jodi Ogden
    Oct 7, 2025
    5.0
    Clean, secure and friendly helpful staff.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.