Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Schenectady, NY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,073 reviews
5 stars
579
4 stars
243
3 stars
106
2 stars
38
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were reported as rude or unhelpful.
Product Availability
Customers frequently noted issues with product availability, including items being out of stock or not found despite being listed online.
Delivery Issues
Numerous complaints about delivery services, including missed deliveries and poor communication regarding order status.
Store Cleanliness
Concerns raised about store cleanliness, particularly in the garden section and checkout areas.
Staff Knowledge
Inconsistent staff knowledge; some customers reported helpful and knowledgeable employees, while others found staff uninformed or unable to assist.
- MDMartin DodgeOct 20, 20255.0A great big " THANK YOU" to Shirde Kawalsingh at LOWES in Niskayuna on Balltown road. After leaving my my wallet unknowingly at thier location, They took the effort to try and track me down through social media, over a few weeks time. And it worked. They found me. If anyone that has lost thier wallet knows the hassle that follows. So, I appreciate the honesty and integrity of the Team at LOWES in Niskayuna. Thanks again Shirde !! -Martin ( a Lowes Customer )
- RRRonnie RoseOct 7, 20253.0Didn't have what I needed
- RARickey ASep 12, 20255.0Excellent Customer Service. In the cabinets and countertops department i worked with Sam and not only she was helpful she knows her stuff also she was ontop of my orders and let me know that it was in and ready to be pick up. Thanks Sam and continue the great work 👍
- KKKidd KellySep 8, 20255.0Lowe’s is always my go-to store for home improvement needs. They have a wide variety of products, competitive prices, and the store is always well organized and easy to navigate. The staff is friendly, knowledgeable, and willing to go the extra mile to help you find exactly what you need. Checkout is smooth and quick, and I’ve always had a positive experience whether shopping in-store or online. Definitely a 5-star experience every time!
- HGhillary greathouseAug 2, 20252.0Lowes for goodness sake hire someone who will stop drowning the house plants. Every time i come here looking for a houseplant they look awful due to over watering and fungus gnats. Its been this way for 2 years since ive been around the area. Very sad the products are not taken care of, yet you all dont mass market down the plants. No one wants to buy a half plant that will take a lot of work to make beautiful again.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Schenectady, NY?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's Home Improvement offer?
Lowe's offers installation services for appliances, cabinets, flooring, doors, windows, and more. They also provide delivery and in-store pickup services, along with free delivery and haul-away options.
What are the store hours for Lowe's Home Improvement in Schenectady?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if there are changes to your order status.
What are the payment options available at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby dining options around Lowe's Home Improvement in Schenectady?
Yes, nearby dining options include Wingstop, Ruby Tuesday, Starbucks, China King Kitchen, Pizza Hut Express, Long John Silver's, Taco Bell, and Papa Johns Pizza, providing a variety of cuisines close by for your convenience.
What nearby stores can I visit around Lowe's in Schenectady for additional shopping?
Nearby shopping includes Party City for party supplies, Five Below for discount goods and toys, CVS Pharmacy for drugstore needs, Target Store Niskayuna, and Mohawk Commons shopping center.
Are there nearby service providers or specialty shops near Lowe's Home Improvement?
Yes, for services you can find Minute Key locksmith, Verizon and AT&T Kiosks for mobile phones, Chase Bank, Aspen Dental clinics, Motto Clear Aligners, Pure Barre fitness center, Nail Studio & Spa, and Supercuts hair salon nearby.
Does Lowe's Home Improvement support any community or educational programs?
Yes, Lowe's is associated with programs like Lowe's Toolbox for Education, Boys & Girls Clubs of America, Habitat for Humanity, and Keep America Beautiful among others.
How can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can start the return process through your order history online, while in-store returns require proof of purchase at the customer service desk.