Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Schenectady, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,075 reviews
5 stars
581
4 stars
244
3 stars
106
2 stars
38
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised individual staff members for their helpfulness and knowledge, there were numerous complaints about poor service, unhelpful employees, and difficulty finding assistance.
Product Availability
Customers frequently reported issues with product availability, including items being out of stock or not found despite being listed as available.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including missed deliveries, poor communication, and complications with returns.
Store Condition
Feedback indicated mixed experiences regarding store cleanliness and organization, with some customers noting cleanliness issues and others appreciating the store's organization.
Checkout Experience
Customers expressed frustration with the checkout process, citing long waits and inadequate staffing at cash registers.
- ACAbby ChavezDec 1, 20255.0The woman in charge of plants was awesome. They young man that helped with my fire place needs wat wonderful too. 😊
- LCLouis CancelliereNov 24, 20255.0Very good, found what I needed, but no bags, whereas home depot has bags. Had to Carry 10 items in my arms
- GCgovernment ChihuahuaNov 23, 20255.0Rafael helped us to the correct aisle in which to search for an item. Much appreciated!
- MDMartin DodgeOct 20, 20255.0A great big " THANK YOU" to Shirde Kawalsingh at LOWES in Niskayuna on Balltown road. After leaving my my wallet unknowingly at thier location, They took the effort to try and track me down through social media, over a few weeks time. And it worked. They found me. If anyone that has lost thier wallet knows the hassle that follows. So, I appreciate the honesty and integrity of the Team at LOWES in Niskayuna. Thanks again Shirde !! -Martin ( a Lowes Customer )
- RRRonnie RoseOct 7, 20253.0Didn't have what I needed
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Schenectady, NY?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's Home Improvement offer?
Lowe's offers installation services for appliances, cabinets, flooring, doors, windows, and more. They also provide delivery and in-store pickup services, along with free delivery and haul-away options.
What are the store hours for Lowe's Home Improvement in Schenectady?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if there are changes to your order status.
What are the payment options available at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby dining options around Lowe's Home Improvement in Schenectady?
Yes, nearby dining options include Wingstop, Ruby Tuesday, Starbucks, China King Kitchen, Pizza Hut Express, Long John Silver's, Taco Bell, and Papa Johns Pizza, providing a variety of cuisines close by for your convenience.
What nearby stores can I visit around Lowe's in Schenectady for additional shopping?
Nearby shopping includes Party City for party supplies, Five Below for discount goods and toys, CVS Pharmacy for drugstore needs, Target Store Niskayuna, and Mohawk Commons shopping center.
Are there nearby service providers or specialty shops near Lowe's Home Improvement?
Yes, for services you can find Minute Key locksmith, Verizon and AT&T Kiosks for mobile phones, Chase Bank, Aspen Dental clinics, Motto Clear Aligners, Pure Barre fitness center, Nail Studio & Spa, and Supercuts hair salon nearby.
Does Lowe's Home Improvement support any community or educational programs?
Yes, Lowe's is associated with programs like Lowe's Toolbox for Education, Boys & Girls Clubs of America, Habitat for Humanity, and Keep America Beautiful among others.
How can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can start the return process through your order history online, while in-store returns require proof of purchase at the customer service desk.