Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1110 Altamont Ave in Schenectady, NY today! Our large selection of storage units, drive up access, drive up units, electronic gate access, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
462 reviews
5 stars
428
4 stars
10
3 stars4
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Gabby and Jessica, received high praise for their friendliness, helpfulness, and professionalism, contributing to a positive customer experience.
Cleanliness
Many customers noted that the storage units and facility were clean and well-maintained, providing peace of mind for storing their belongings.
Pricing Issues
Several reviews highlighted concerns about unexpected price increases and lack of transparency regarding fees, leading to dissatisfaction among some customers.
Pest Problems
Multiple customers reported issues with mice and unsanitary conditions in storage units, which significantly impacted their overall experience.
Accessibility Concerns
Some customers expressed frustration with access issues due to snow and ice, indicating a need for better maintenance and response from management.
- KWKai WendtDec 19, 20255.0Gabby was a delight to deal with and a reminder of how great customer experience can be. Friendly, professional, pro-active, accommodating. She followed up, called back and overall did a fantastic job getting me through the process and a storage unit that I needed. Happy to have found that location and likely will be a longer term customer if I have the need for a storage unit. The 1-800 experience with the central office was par for the course and not great but the local contact was superb.
- SPStephen PalmatierDec 12, 20255.0Was very easy to put together the person was very helpful and
- SSsnaileggsDec 10, 20255.0Staff is accommodating, responsive, and transparent in pricing
- MOMaxine OryellNov 19, 20255.0Last time I was in, my key broke, and the woman at the front desk was incredibly helpful. I wish I remembered her name—dark hair—but she was so pleasant and fixed the issue right away.
- SASuffyan AliNov 12, 20255.0The units are clean , space is good Font disk time 9:30AM to 6:00PM Wonderful welcome and help staff 5 stars " Gabby " , she's great The price for 5x10 is $49 more over depend on your luggage cost.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Schenectady, Fort Hunter, Rexford, Rotterdam, Scotia, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Chrisler Ave and Altamont Ave.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a variety of units including drive-up access units, indoor units, and vehicle storage options such as indoor, outdoor, and covered vehicle storage.
Can I buy moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage provides moving and packing supplies including boxes for purchase both online and at the facility.
Where is Extra Space Storage located?
Extra Space Storage is located at 1110 Altamont Ave, Schenectady, NY 12303.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at https://www.extraspace.com/storage/facilities/us/new_york/schenectady/7643/?cid=org::ld::yext.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Who manages Extra Space Storage and is there a manager on site?
Extra Space Storage has an on-site resident manager available to assist customers during office hours.
Are there any nearby fitness centers where I can work out before or after my visit?
Yes, Planet Fitness, a gym and health spa, is located nearby, so you can easily fit in a workout around your storage needs.
What dining options are near Extra Space Storage if I want to grab a meal?
Nearby dining options include 4 Corners Pizza, Sakebon Japanese Steak House, China Dragon, and Nino's Equipment and Concessions, offering a variety of cuisines from pizza to Japanese and Chinese food.
Are there automotive services near Extra Space Storage if I need vehicle maintenance?
Yes, nearby automotive services include Valvoline Instant Oil Change, La Rosa's Automotive, Monro Muffler Brake & Service, Spot Auto used car dealer, Spitshine Mobile Detailing, and Monro Auto Service and Tire Centers.