5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 121 Ballston Ave in Saratoga Springs, NY to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.
Many customers praised the knowledgeable and friendly staff, highlighting their helpfulness without being pushy.
Delivery Experience
Delivery service received mixed reviews; while some found it efficient and timely, others reported issues with the condition of delivered items.
Sales Process
Customers appreciated the low-pressure sales environment and the ability to browse freely, with many noting the professionalism of the sales team.
Product Quality
Overall, customers expressed satisfaction with the quality of furniture and the variety of options available.
Staff Recognition
Several specific staff members, such as Melissa, Tom, and Joe, were frequently mentioned for their exceptional service.
JW
Jeanette Wolfson
Oct 19, 2025
5.0
Went to Raymour in Saratoga springs for a few pieces of furniture. I had the pleasure of working with Melissa. She was very knowledgeable and helped me plan out the space. We seem to have similar taste because everything she showed me I loved. Would definitely recommend and visit the store and Melissa next time I need furniture or maybe some decor advice! Thank you !
TC
Taylor Casey
Oct 13, 2025
5.0
Everyone was polite and up front during the entire transaction. Delivery was easy and on time with zero concerns.
MA
Michael Arena
Oct 10, 2025
1.0
My family and I stopped in to potentially purchase a new mattress for my fianceè and I. We were hoping to find a queen size mattress. When we came in to look at the mattresses there was not a single staff member in sight. We spent 10 minutes trying out mattresses and browsing prices to not have anybody come and help us. As we were leaving I noticed that the one staff member who seemed to exist was too busy to speaking on her phone to help us at all. She was on her phone the entire time we were there and after we left. I'm very disappointed, we will be going to a different furniture store to make our purchase. Here's a video of the person on her phone
OR
Osvaldo Ramos
Oct 9, 2025
1.0
Para vender son buenos nice pero para la entrega son malos dicen una hora y salen que llegan más tarde uno llama en la tiende no le dan razón no son organizados atención al cliente creo que no saben lo que hacen para mi experiencia deberían de buscar personas que sepan hacer su trabajo
SG
Shayna Goodson
Oct 2, 2025
5.0
I worked with Melissa! She was the best, very friendly and knowledgeable. She listened to your needs and does everything to get you what you the perfect option.