Brand Certified
Lowe's Home Improvement
4.0(1382 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
10 Lowe's Drive, Saratoga Springs, NY
12866, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(518) 583-3777
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/NY-Saratoga-Springs/0560
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Saratoga Springs, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
1,382 reviews
5 stars
704
4 stars
349
3 stars
120
2 stars
69
1 star
140
- VVVeronicaFeb 16, 20261.0I wish I had no words. But I have plenty to warn you about. Buyer beware. Our construction business decided to give Lowes a try, for cabinets and countertop, on a kitchen makeover. Our very first time ever. I don't even know where to begin. I emailed the kitchen cabinet specialist our cabinet requirements, after talking to her on the phone. Made an appt to go in, with our client, go over list, get cabinets, countertop and other materials ordered. Nothing special order. Most was right in store, in stock. A door, some lumber, kitchen supplies, cabinets and countertop, etc. Sat with employee, with list in hand, discussed, ordered and wish I never stepped in the store to begin with. After FIVE followup emails, each one needing the order to be corrected, multiple (way too many) phone calls, addressing: Cabinets ordered wrong in sizes, wrong cabinetry ordered (wall not base, etc), received wrong inswing door, delayed cabinetry parts (that I ended up cancelling on order, they were delayed/unavailable at time of order but they didn't tell us and still made the order with them on it), to texting (Lowes delivery verification method), verifying a delivery date (including an email verifying delivery date from third party countertop supplier), the day before delivery for countertops, to find out the very same day that they VERIFIED DELIVERY DATE, Lowes then six hours later EMAILED (not texted which is what they have done ALL ALONG) a notification that the countertops delivery date was now being delayed back 2 more weeks. I mean the night BEFORE our expected delivery date. I've called at least 6 times regarding these two orders. I've spoke with an Assistant Manager (who doesn't know how to login to the kitchen departments computer, only kitchen dept can access the company computer program) or anything about how to pull up our orders), driving and returning incorrectly ordered products. It's a crap shoot! The WORST business to do contractors business with. Now we have a kitchen, with cabinets installed without countertops and a homeowner who is looking at the situation with a regret. For good measure. Everything is bought and paid for. Apparently orders come with complimentary headaches. Not looking forward to the continued excuses and extensive phone calls that need to be made in the morning, to figure out how in a 6 hour timeframe we could be going from getting our delivery confirmed to being delayed another 2 weeks. Quality control sucks, their employees need a bon a fide checks and balance system and the Pro Center couldn't help out at all. They just refer us back to the store, time and time again. If we did all these errors and inconstancies in our line of work (construction), our clients would have us fired and off the job on the first day. Very disappointed and embarrassed to have had suggested Lowes to our client. Lessons learned. We would rather pay more and have consistent, educated and quality, over this type of buying experience ever again.
- JMJohn MandinecFeb 3, 20265.0Clean store with friendly and knowledgeable staff who are always happy to help.
- DLDan LynchJan 6, 20265.0My latest visit to Lowe's was top shelf. The forks at checkout friendly and help getting my Vets discount and activating my CC on Google Wallet for the 1st time.
- JFJessica FDec 27, 20251.0Purchased a holiday decoration that was missing half the parts when we went to assemble it. We brought it back within the same week and customer service at this store refused to provide any sort of resolution (no replacement parts, no return, no store credit, nothing). Completely incompetent staff all stating completely different policies and excuses when we spoke to different people trying to resolve it. At one point the old woman at the return desk told me it was my responsibility that I should have opened the box inside the store at the time I bought it to check that the item had all the parts in it and assembled at the store to check it all before leaving the store to go home - have never heard of something so idiotic.
- LTLouis TorresDec 24, 20255.0Love Lowe's, as a shareholder, it's the only store of the two items go to
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Saratoga Springs?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Saratoga Springs?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed or having reduced hours.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's offers a variety of installation services such as appliance, flooring, blind, cabinet, door, garage door, gutter, lighting, roofing, and many more specialized installations.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Can I order products online and pick them up at the Saratoga Springs Lowe's store?
Yes, Lowe's offers in-store pickup for online orders. You will receive an email with pick-up instructions when your order is ready.
What should I do if I need to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Returns made from Lowes.com can be started online, while in-store returns require proof of purchase at the customer service desk.
Are there any nearby amenities that can help customers visiting Lowe's Home Improvement?
Yes, nearby amenities include Bank of America ATM for convenient cash access, Blue Rhino Propane Exchange for propane needs, and Minute Key for locksmith services.
What nearby stores can customers visit before or after shopping at Lowe's?
Customers can also visit Spectrum Store for mobile phones, Aldi for groceries, Mattress Firm for furniture, and Walmart for a variety of retail needs, all located near Lowe's.
Are there nearby dining options close to Lowe's Home Improvement in Saratoga Springs?
Yes, nearby dining options include Subway for fast food and Nothing Bundt Cakes for bakery treats and smoothies, perfect for a quick bite before or after shopping.
Does Lowe's Home Improvement in Saratoga Springs support community or charitable associations?
Yes, Lowe's is associated with several organizations including Lowe's Toolbox for Education, Habitat for Humanity, Boys & Girls Clubs of America, and Keep America Beautiful.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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