Extra Space Storage

5.0
279 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 71 Jane St in Roslyn Heights, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, wide drive isles, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
71 Jane St, Roslyn Heights, NY
11577, United States

Hours

Reviews

5.0
279 reviews
5 stars
276
4 stars
2
3 stars
0
2 stars
0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Carolina received numerous accolades for her exceptional customer service, being described as helpful, professional, and attentive.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Staff Professionalism

Customers praised the staff for their professionalism and friendliness, making the rental process easy and stress-free.

Overall Experience

Many reviews highlight a great overall experience at the storage facility, with recommendations for others to use their services.
  • JF
    John F
    3 days ago
    1.0
    I had a few family members recommend me this storage facility since they live in town, and have previously rented here with Jen and James. They told me the staff were very friendly and helpful. When I went to check out the store (since I couldn’t figure out how to rent online, and I was stuck between unit sizes) the three times I went over to the office, it was closed during business hours. That’s fine maybe I catch them during lunch, even though I went during different times, maybe it’s just my luck. I was finally able to check the facility out, but I was met with a really condescending attitude from Carolina when I mentioned how this was my third time trying to get a hold of the office (not to mention my calls were never answered back). The attitude just continued on while I was trying to figure everything out, which left me really frustrated and unwelcome. I just took my business up to public storage. Which is a little farther but I feel more confident and comfortable renting over there. Definitely recommend Oscar over there!
  • JG
    Jane G
    Dec 30, 2025
    5.0
    Carolina the assistant store manager was very helpful and made the process very easy. I looked at a few different places and picked this one because of her.
  • AC
    Arturo Canales
    Dec 26, 2025
    5.0
    Excellent service. Carolina is absolutely amazing.
  • DL
    Deirdra Lindo
    Dec 26, 2025
    5.0
    Carolina was amazing! She was so patient and efficient! She took her time with showing us options and explaining everything. Thank you so much for your help and professionalism! You're great!
  • TV
    Tai Vicari
    Dec 21, 2025
    5.0
    Carolina and Fredy are really nice people. They both make you feel welcomed.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.