Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Rosedale, NY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
3,147 reviews
5 stars
1,556
4 stars
725
3 stars
301
2 stars
120
1 star
445
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.
Store Cleanliness
While some customers appreciated the cleanliness of the store, others noted dirty bathrooms and a messy parking lot.
Product Availability
Several reviews mentioned issues with product availability and organization, with items often not being in their correct locations.
Positive Staff Interactions
Despite negative experiences, some customers highlighted helpful and friendly staff members who provided good service.
Delivery Issues
Numerous complaints were made regarding delivery problems, including delays and unresponsive customer service.
- RCRoderick ChabilalNov 14, 20251.0Same Lowe’s different prices @ different locations wanted 6 light fixtures had to get them from 2 stores ended up paying $20 more for 2 of them like are you guys for real BS store policy get real
- NANUBIAN ASMROct 30, 20254.0Felt great walking into Lowe's! The place was orderly and clean. The customer service representative in the return was helpful, efficient and friendly. I really enjoyed looking at the holiday display. Really great job!!! Checkout was seamless. Plenty parking is available for customers. Also, curbside pickup parking. Lowe's prices is better than Homedepot.
- MMMajOct 30, 20252.0This branch is so miss managed beyond frustrating Never worth trying to buy tools In person. Takes 25 min to get a cabinet unlocked to get any kind of power tool-utility knife Better to order ahead of time and do locker pickup.
- MVMarlon VasquezOct 29, 20251.0This place is horrible. There's literally no customer service everyone always has attitude. Also tried to buy 13 plywood and didn't even load it up for me
- DZDamiana ZapataOct 23, 20251.0Mi experiencia was very bad with a simple order of a garage door some one took my information and give me a date for the estimate and after I wait all morning no one showed up when I call the store in Rosdale this person. Tania didn’t know what to said is much more. … they should have more professional people or at list train the employees.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Rosedale, NY?
Lowe's offers a wide range of products including appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, decking materials, grills, lumber, gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement in Rosedale, NY?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's in Rosedale, NY offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and many others.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will be sent if your order status changes.
What should I do if I want to return or exchange an item at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned via your order history, while in-store returns require proof of purchase at the customer service desk.
What nearby places can I visit before or after shopping at Lowe's Home Improvement?
Nearby places include Party City for party supplies and costumes, Blue Rhino Propane Exchange for propane needs, and Essential Essence Beauty Bar for beauty and spa services.
Are there nearby services that complement my visit to Lowe's, like locksmiths or shoe stores?
Yes, nearby you'll find Minute Key and KeyMe for locksmith services, and shoe stores such as Foot Locker and Kids Foot Locker.
Can I find other department and discount stores near Lowe's in Rosedale?
Yes, stores like Five Below, Kmart, and Stop & Shop are close by for additional shopping options.
Does Lowe's offer installation services for products purchased at the Rosedale store?
Yes, Lowe's offers installation services including for appliances, flooring, blinds, HVAC, lighting, doors, and many more home improvement needs.