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Extra Space Storage
Brand Certified

Extra Space Storage

4.8
(477 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
1180 University Ave, Rochester, NY
14607, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday6:00 AM - 10:00 PM
7/4/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Reviews

4.8
477 reviews
5 stars
438
4 stars
19
3 stars
8
2 stars
2
1 star
10
  • TT
    Tanavung Tim
    4 days ago
    5.0
    I walked into Extra Storage Space looking for confrontation. I left beaming with radiance. Doreen was simply one of the best. Her energy enigmatic. In the cacophony of the terrible age we live in, she is the glimmer of hope I wish everyone could embody. The experience and service I had at a storage unit location was that of a Michelin Star restaurant. Her amazing energy is infectious. I couldn’t believe it. I had to move units and she knew everything about the store, system and people to make the whole process seamless. I literally could not have asked for a more pleasant experience. Custie for life! If this individual does not get regional manager within the year I’m throwing tantrums. Prices are fair but what makes me come back four times is knowing Doreen is running the spot (I’ve recommended this location to all my friends and literally helped them all move). Thank you again!
  • JP
    Joanna R. Pernick
    Apr 3, 2026
    5.0
    Doreen was super available and helpful, I’ve never rented a storage unit before and it only took about half an hour from seeing the unit to getting all set with the app!
  • MH
    Malik Hudson
    Apr 1, 2026
    5.0
    I’ve had a quick and easy experience at this Extra Space location. Doreen was extremely kind and gave me useful, detailed information as she walked me my unit. The entire process took less than 10 minutes! I’m comfortable storing my items at this unit and I am genuinely satisfied with the customer service!
  • BL
    BB LeBron
    Apr 1, 2026
    5.0
    I use them for our non profit clients n need and they are amazing. Doreen is always helpful and goes above and beyond for customers. And makes this process smooth.
  • JA
    Juliana Allen
    Mar 30, 2026
    5.0
    Doreen is the nicest most helpful associate I've ever dealt with. She made my experience fast and easy and I will definitely be coming back next time I need a storage place bc of her!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

This information is certified by Extra Space Storage and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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