Business Details
About
Swimming Pool Supply Store
Leslie’s is your trusted neighborhood pool store in Rochester, New York and a go-to destination for all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way — in-store, online with easy in-store returns, or through the Leslie’s app. And don’t forget to join the Leslie’s Pool Perks Rewards program for special offers and savings every time you shop.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
44 reviews
5 stars
26
4 stars
8
3 stars
4
2 stars0
1 star
6
- JSJ. S.Oct 26, 20251.0Employees hate their job and don't care about customers or customer service. Last week I rushed out of work because they close at 6pm and I needed chemicals for my spa. Got there at 530 and the door was locked and lights were off. I called to let them know their hours on the door and online still said they were open until 6 and should be updated yet they answered. The kid said they were open but he had to lock the door so he could go to the bathroom. Apparently you have to turn of all the lights too, including the "open" sign, when it's a quick bathroom break? So clearly this kid wanted to stop working and he was ok screwing customers over. Because of these games, I was on ridge road at 530 and needed to get to chili ave and only had 30 minutes befoe Ace Swim and Leisure closes. Luckily they agreed to stay open a few extra minutes to accommodate me. So Ace stays open to make the sale - while Leslie closes 30 minutes early because of lazy staff. The decision of where to spend your money seems clear. Support businesses that care about you - stop visiting businesses that view a customer as a hassle.
- DGD GAug 12, 20253.0Short staffed. Employee on duty at W.Ridge Rd store was very patient with my questions even though he was there alone and swamped.
- JJJenniferJul 4, 20255.0Kevin and Michael were amazing! Helped me out with a cloudy pool issue and were smiling and helpful even though they were working on a holiday! Truly appreciate the great customer service!!
- ATAntonio Colom (Tozti)Jul 2, 20251.00 help and it took ages to checkout for chlorine tablets, next time I’ll just order through amazon
- LKLeyla KinegaJun 30, 20251.0Called couple times and put you on hold for like 30mins, Insane horriblr customer service
Frequently Asked Questions About Leslie's Pool Supplies
What products does Leslie's Pool Supplies offer for pool and spa care?
Leslie's Pool Supplies offers pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys.
Does Leslie's Pool Supplies provide any free services?
Yes, they provide free in-store water testing, free cleaner inspections, and free in-store labor on repairs.
What are the store hours of Leslie's Pool Supplies in Rochester, NY?
The store is open Tuesday through Saturday from 10:00 AM to 6:00 PM, and closed on Mondays and Sundays.
Can I shop online or use a mobile app for Leslie's Pool Supplies?
Yes, you can shop online via their website or use their mobile app available on Android and iOS.
Does Leslie's Pool Supplies offer in-store pickup or curbside pickup?
Yes, Leslie's offers both in-store and curbside pickup options.
Is Leslie's Pool Supplies welcoming to LGBTQ customers?
Yes, the store welcomes LGBTQ customers.
What payment methods are accepted at Leslie's Pool Supplies?
They accept credit cards, debit cards, mobile NFC payments, and do not require cash only.
How can customers find Leslie's Pool Supplies in Rochester?
Leslie's Pool Supplies is located at 1340 W Ridge Rd, Rochester, NY 14615, USA.
What popular stores are near Leslie's Pool Supplies where customers can shop before or after visiting?
Nearby stores include Staples for office equipment and printing services, The Home Depot for home improvement and building supplies, and Kustomz by TOS LLC for clothing and fashion accessories.
Are there nearby services for shipping or deliveries close to Leslie's Pool Supplies?
Yes, Amazon Locker - Castruccio and UPS Alliance Shipping Partner are nearby for courier, delivery, and shipping services.
What nearby places can customers visit for relaxation or wellness around Leslie's Pool Supplies?
Customers can visit The Peaceful Place Medical Massage and Energy Work spa, Massage By Debbie, and HealthSource Chiropractic for wellness services nearby.