Brand Certified
La-Z-Boy Rochester
4.6(998 reviews)
Certified by La-Z-Boy Rochester • Mar 01, 2026
Business Details
1000 Hylan Drive, Rochester, NY
14623, United States
Certified by La-Z-Boy Rochester • Mar 01, 2026
(585) 319-4263
Certified by La-Z-Boy Rochester • Mar 01, 2026
https://www.la-z-boy.com
Certified by La-Z-Boy Rochester • Mar 01, 2026
About
Certified by La-Z-Boy Rochester • Mar 01, 2026
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Certified by La-Z-Boy Rochester • Mar 01, 2026
Hours
Certified by La-Z-Boy Rochester • Mar 01, 2026
Reviews
4.6
998 reviews
5 stars
803
4 stars
96
3 stars
30
2 stars
21
1 star
48
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the knowledgeable and helpful sales staff, highlighting their patience and lack of pressure during the buying process.
Product Quality
While many customers expressed satisfaction with the furniture quality, there were significant complaints regarding defects and issues with specific items, particularly recliners.
Customer Service
Feedback indicated a mix of positive experiences with customer service, but also notable frustrations regarding warranty claims and post-purchase support.
Delivery Issues
Several reviews mentioned delays and problems with delivery, impacting overall customer satisfaction.
- ASAnna Sullivan1 day ago5.0Wonderful and good variety of Lazy boy furniture. Enjoyed working with the best sales person, Jeff and interior designer Nick. Very knowledgeable and helpful. Thank u
- LMLarry Maslanka4 days ago5.0There were many recliners in the showroom to choose from. We took 2 days in the store to make our choice and Alden, our salesperson, was extremely knowledgeable and patient.
- JKJoyce Kotvis4 days ago5.0The furniture is beautiful,but the seller sold me. Aldin was very informative and kind. I can't wait to see it on my living room 😀🦋
- CWChristy Welch4 days ago5.0Nicholas and Aldin did a great job helping us figure out what would fit in our rectangular living room. It was a difficult project for them, and they handled it well!
- JHJustin HinkleyFeb 24, 20265.0I have worked with Alden twice now and both times was the same professional experience, and he genuinely had our best interest in mind. He went above and beyond to help us, he even remembered me from 3 years ago! I would highly recommend him and their product speaks for itself.
Frequently Asked Questions About La-Z-Boy Rochester
What types of furniture does La-Z-Boy Rochester offer?
La-Z-Boy Rochester offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers, all customizable to match your unique style.
What are the store hours for La-Z-Boy Rochester?
La-Z-Boy Rochester is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does La-Z-Boy Rochester offer delivery services?
Yes, La-Z-Boy Rochester offers delivery services for their furniture products.
Is proof of COVID-19 vaccination required to visit La-Z-Boy Rochester?
No, proof of vaccination is not required to visit La-Z-Boy Rochester.
What payment options are accepted at La-Z-Boy Rochester?
La-Z-Boy Rochester accepts American Express, Discover, Mastercard, and Visa.
Where is La-Z-Boy Rochester located?
La-Z-Boy Rochester is located at 1000 Hylan Drive, Rochester, NY 14623, USA.
How can I contact La-Z-Boy Rochester?
You can contact La-Z-Boy Rochester by phone at +1 585-319-4263 or visit their website at https://www.la-z-boy.com.
Are there places near La-Z-Boy Rochester where I can grab a coffee or snack?
Yes, nearby you can find Starbucks, a popular coffee shop and cafe, perfect for a coffee or a snack before or after visiting La-Z-Boy Rochester.
What entertainment options are close to La-Z-Boy Rochester for families?
Chuck E. Cheese's, an arcade and family entertainment center, is located nearby, offering fun activities for children and families visiting La-Z-Boy Rochester.
Are there other furniture stores near La-Z-Boy Rochester I can visit?
Yes, Value City Furniture and La-Z-Boy Home Furnishings and Decor are nearby furniture stores you might consider visiting along with La-Z-Boy Rochester.
Brand Certified Facts from La-Z-Boy Rochester
This information is certified by La-Z-Boy Rochester and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website