Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2175 Buffalo Rd in Rochester, NY today! Our large selection of storage units, drive up access, all-hours access, climate controlled units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
182 reviews
5 stars
165
4 stars
9
3 stars2
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Eric and Savannah, for their exceptional, friendly, and helpful service.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive overall experience.
Ease of Process
Many reviews highlighted the simplicity and efficiency of the rental process, both online and in-person.
Pricing Concerns
Some customers expressed dissatisfaction with unexpected price increases after initial rental agreements.
Staff Knowledge
Reviewers noted the staff's professionalism and knowledge, which helped them feel informed and confident during their rental experience.
- SSShyshorty SmithNov 12, 20255.0Very clean and affordable units available!
- CSCynthia SessionsOct 27, 20255.0Super great customer service and concerns.
- CZChris ZoccaliOct 24, 20255.0Eric provided excellent customer service. Highly recommend this company
- NGNadine GOct 18, 20255.0I started the reservation process online then went in office where Eric quickly and efficiently showed me a unit and got me all set up! Facility is clean and in a good location. Eric was awesome and very personable. Even helped me with the very convenient app! I recommend this facility to anyone who needs storage.
- DGDenise GarriesOct 17, 20255.0This was my first time ever renting a storage unit, and I couldn’t have asked for a better experience! Eric was extremely kind, professional, and patient. He took the time to walk me through everything step-by-step and made the whole process super easy. He was very accommodating and answered all my questions without hesitation. It’s rare to find such great customer service these days, but Eric definitely went above and beyond. I truly appreciate his help and highly recommend this location to anyone looking for a storage unit!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Rochester area, including those in North Chili, Gates Center, Genesee Junction, Greece, Spencerport, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Buffalo Rd and Pixley Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the gate access hours at Extra Space Storage in Rochester?
The gate access hours are daily from 6:00 AM to 10:00 PM, seven days a week.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at the local facility.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities offer climate-controlled units ideal for temperature-sensitive items, along with standard units.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website for easy and convenient booking.
What nearby self-storage options are available around Extra Space Storage on Buffalo Rd?
Besides Extra Space Storage, Life Storage - Rochester is another self-storage facility nearby that you might consider.
Are there any fitness or recreational venues near Extra Space Storage?
Yes, CrossFit Ambition, a gym and sports venue, is located nearby for customers interested in fitness activities before or after their visit.
What dining options are available near Extra Space Storage?
You can find local restaurants nearby such as Edoya (Japanese cuisine), Burger King (fast food), Calabria (Italian), and Pura Vida Ville (Mexican and Costa Rican).
What is the exact location of Extra Space Storage in Rochester?
The facility is located at 2175 Buffalo Rd, Rochester, NY 14624, near the intersection of Buffalo Rd and Pixley Rd.
Is Extra Space Storage friendly to LGBTQ+ customers?
Yes, the facility welcomes LGBTQ+ customers and is committed to inclusive service.