Brand Certified
Extra Space Storage
4.8(327 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
1771 Brighton Henrietta Town Line Rd, Rochester, NY
14623, United States
Certified by Extra Space Storage • Feb 22, 2026
(585) 404-4082
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/new_york/rochester/4040/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1771 Brighton Henrietta Town Line Rd in Rochester, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, drive up climate controlled units, heated loading bay, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Feb 22, 2026
Extra Space Storage
1771 Brighton Henrietta Town Line Rd, Rochester, NY
14623, United States
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.8
327 reviews
5 stars
291
4 stars
16
3 stars
6
2 stars4
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Cate and Kate, received high praise for their friendliness, professionalism, and helpfulness throughout the rental process.
Cleanliness
The facility is consistently described as very clean and well-maintained, contributing to a positive customer experience.
Rental Process
Customers found the rental process to be easy and straightforward, with many highlighting the efficiency of the staff in assisting with their needs.
Pricing Transparency
Some customers expressed concerns about pricing practices, noting unexpected increases and a lack of transparency regarding total costs.
- SPSebastian Pederson5 days ago4.0Convenient storage facility. Mostly clean. Super nice staff and worked with my on my budget. Couple of nags however: - wish there was remote gate access from app (open gate from app) - indoor there is not really any drainage so in winter it gets a bit nasty - parking lot has a lot of potholes Otherwise a very good option for climate controlled storage!
- JCJenna Cimino6 days ago5.0Kate made the process super quick and easy! She answered all of my questions and got me into a unit right away
- DMDan McandrewFeb 18, 20265.0This was the easiest and best experience i have had with a storage unit facility hands down.
- CTCrimson TearsFeb 11, 20265.0It's always a pleasure to see the staff. They have always been fast and efficient. Never treating their customers as a unit number but a person. Outstanding. Keep up the good work
- SSSarah StarJan 27, 20265.0I was very impressed with the level of service I received and would highly recommend using this company based on my experience with Cate and Sharon. I was out of town and trying to secure a storage unit right before the holiday season, and I had the pleasure of speaking with Sharon and Cate on various calls while looking for a specific size unit with certain conditions at a particular location. I have to say, they were extremely helpful in explaining everything to me, especially since this was my first time renting a storage space on my own. They were very friendly, professional, and kind, and took the time to answer all of my questions and walk me through the entire process. I was very impressed with the level of service I received and would highly recommend using this company based on my experience with Cate and Sharon. Thank you so much!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Rochester area, including Henrietta, Rochester, Pittsford, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Brighton Henrietta Town Line Rd and W Henrietta Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible every day from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They offer a variety of units including drive-up access, climate-controlled units, indoor storage, and vehicle storage options.
Are climate-controlled storage units available?
Yes, most Extra Space Storage facilities offer climate-controlled units for items sensitive to temperature.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, moving and packing supplies, including boxes, are available for purchase both online and at the facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is there a manager or staff available to assist onsite?
Yes, an on-site resident manager is available during office hours to assist with your storage needs.
What are the holiday closure dates for Extra Space Storage?
The facility is closed on the following holidays: November 27, 2025; December 25, 2025; January 1, 2026; and July 4, 2026.
How can nearby places like CubeSmart Self Storage help me?
CubeSmart Self Storage is a nearby storage facility, so if Extra Space Storage is full or you need a different size or features, you have convenient alternatives close by.
Are there nearby dining options if I visit Extra Space Storage?
Yes, Asian Market and Shanghai Chinese Restaurant are nearby, making it easy to grab a meal before or after your visit.
Is public transit or services nearby to assist customers visiting Extra Space Storage?
Nearby services like M&T Bank ATM and Tim Hortons coffee shop provide convenient amenities during your visit to Extra Space Storage.
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