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Store your belongings at Extra Space Storage on 2585 Brighton Henrietta Town Line Rd in Rochester, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Extra Space Storage
2585 Brighton Henrietta Town Line Rd, Rochester, NY
14623, United States
Hours
Reviews
4.8
338 reviews
5 stars
311
4 stars
12
3 stars5
2 stars3
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Sharon and Linda, received high praise for being friendly, helpful, and knowledgeable, making the rental experience seamless for many customers.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices, leading to a few moving out, although many still found the service worth the cost.
Accessibility
Customers appreciated the easy access to storage units and the convenience of the location, although some noted changes in operating hours.
- SSSally Sims3 days ago5.0Very nice I lost me keys and so nice to drill out and get me a new no charge to me nice and clean and big units office person is so nice and friendly
- HMHerve Manigat3 days ago5.0I was very nicely welcomed by Sharon at the front desk. She was very courteous and helped me with all my questions. The place is very clean. inside and outside. The price is also affordable for a climate controlled space. I would definitely recommend this place.
- LHL HNov 14, 20255.0Our experience was great, move-in and move-out went smoothly, and Sharon was fantastic! Thank you for providing excellent service.
- MWMicah WiesnerNov 13, 20255.0Had a unit here for a year. Good rate to start and it went up (expected). The staff, Sharon, was professional and kind. Would recommend
- EGEbonesha GrahamOct 30, 20255.0Sharon is amazing! She is very helpful and beyond accommodating! The facility is clean and easy to navigate. Great storage soulution!!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Rochester, Brighton, Henrietta, Westgate, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of I-590 and I-390.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage in Rochester?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What types of storage units does Extra Space Storage offer?
They offer a large selection including climate-controlled units, standard units, drive-up access units, vehicle storage including car, RV, and boat storage.
Can I store my car or RV at Extra Space Storage?
Yes, Extra Space Storage provides indoor, outdoor, and covered storage solutions for cars, RVs, and campers with flexible month-to-month leases.
What security features does Extra Space Storage have?
The facility offers electronic gate access, exceptional security including a manager living on site, and is ADA compliant to ensure safety and accessibility.
Does Extra Space Storage sell moving and packing supplies onsite?
Yes, moving and packing supplies including boxes are available for purchase both online and at the local facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, invoice, Mastercard, and Visa.
How can nearby facilities like Pen... Truck Rental help with my move to Extra Space Storage?
Nearby Pen... Truck Rental offers truck and RV rentals, making it convenient to rent a vehicle to transport your belongings to Extra Space Storage.
Are there fitness or recreational spots near Extra Space Storage where I can visit before or after my storage visit?
Yes, you can visit nearby CrossFit RSG gym, Tim Hortons Iceplex for ice skating, or enjoy a game at MCC Baseball Field or John L. DiMarco Field.
What dining options are available near Extra Space Storage?
Nearby you can find Bombay Chaat House for halal food, and Overtime Eats & Drink for casual dining and drinks.
Where is Extra Space Storage located and what is a notable intersection nearby?
Extra Space Storage is located at 2585 Brighton Henrietta Town Line Rd in Rochester, NY, near the intersection of I-590 and I-390, providing convenient freeway access.