Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1270 Jefferson Rd in Rochester, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, vehicles are allowed in drive-up units, solar site, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
474 reviews
5 stars
449
4 stars
14
3 stars7
2 stars2
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, especially Jim and Savannah, for their helpfulness, friendliness, and professionalism.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive storage experience.
Accessibility
Many reviews highlight the ease of access to storage units, including 24/7 access and convenient online setup.
Pricing Concerns
Some customers expressed dissatisfaction with frequent price increases and perceived predatory pricing practices.
Overall Experience
Overall, customers reported positive experiences, with many recommending the facility for its excellent service and support.
- BDBrittany Devine3 days ago5.0It was such a pleasure to work with Jim and the process was super easy.
- OSOscar SandovalNov 8, 20255.0I just rented a storage unit at the Jefferson location and had a great experience. The service was smooth and professional. Jim at the frpont counter was super helpful and friendly, really appreciated his assistance!
- DJDavid JohnsonNov 8, 20255.0I’m really happy with this storage location! Got an awesome deal on a climate controlled unit . Jim in the office was great and helped me out with my questions and he described some of the cool features of the facility . Unit is very clean and the place is well-run. I Appreciate feeling confident leaving my stuff here as I’m gone for months at a time !
- MPMaggie ParkOct 30, 20255.0The staff at extra space storage was always very helpful with any questions I had about my unit or getting in at any time.
- MSMs. Tillman's ShowOct 30, 20255.0The rate went us from $95 a month to $163! I was really sad but instead of having to close me out and I throw my items away, the gentleman and lady on shift help me move my stuff into a smaller unit that I could afford. I really appreciated this mainly because it’s good to see folks trying to be helpful. Thanks a million❤️
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Rochester, Brighton, Henrietta, Genesee Junction, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Jefferson Rd and I-390.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM for gate access.
Where is Extra Space Storage located?
Extra Space Storage is located at 1270 Jefferson Rd, Rochester, NY 14623.
What types of storage units does Extra Space Storage offer?
They offer a large selection including climate-controlled units, non-climate controlled units, and drive-up access units suitable for various storage needs including vehicle storage.
Do you offer climate-controlled storage units?
Yes, most Extra Space Storage facilities provide climate-controlled units for temperature sensitive items.
Can I store my car at Extra Space Storage?
Yes, they offer indoor, outdoor, and covered vehicle storage options suitable for both short-term and long-term car storage.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
What are the office hours compared to gate access hours at Extra Space Storage?
Office hours are when the Store Manager is available to assist, while gate hours are the times when you can access your storage unit. Gate hours are typically from 6:00 AM to 10:00 PM daily.
Are moving and packing supplies available at Extra Space Storage?
Yes, they offer a variety of moving and packing supplies online and at local facilities for purchase.
What nearby storage facilities are close to Extra Space Storage?
Life Storage is a nearby storage facility, offering alternative storage solutions in the area.
Which nearby healthcare providers can customers visit near Extra Space Storage?
Nearby healthcare providers include Mantis Medical Compliance Group, Mobile Anesthesiologists of Western New York, and Henrietta Pediatrics for various medical needs.
How can nearby businesses like ValpakDM and Shrewd Marketing LLC assist customers visiting Extra Space Storage?
ValpakDM and Shrewd Marketing LLC offer advertising and e-commerce services that might be helpful for customers or businesses needing marketing support in the area.