Brand Certified
Extra Space Storage
4.9(495 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
1270 Jefferson Rd, Rochester, NY
14623, United States
Certified by Extra Space Storage • Feb 22, 2026
(585) 424-5075
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/new_york/rochester/3010/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1270 Jefferson Rd in Rochester, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, vehicles are allowed in drive-up units, solar site, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.9
495 reviews
5 stars
468
4 stars
15
3 stars7
2 stars2
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Jim and Savannah, for their helpfulness, friendliness, and professionalism.
Cleanliness
The facility is frequently described as very clean and well-maintained, contributing to a positive customer experience.
Ease of Process
Many reviews highlight the smooth and efficient process of renting units, with quick setup and clear communication.
Value for Money
While most customers found the pricing reasonable, some expressed concerns about sudden rate increases.
- DTDeb T3 days ago5.0Helpful and professional.
- NCnelson carballoFeb 10, 20265.0Limpio,exelente y muy profesionales el personal
- CScalvin stewartFeb 6, 20265.0Very helpful staff and prices are lowest in my immediate area
- BCBenjamin CraneFeb 4, 20265.0Very straight forward process. Storage unit was clean and accessible.
- PGP GrimFeb 4, 20265.0Everything went smoothly. Rented my unit online and was able to select from available units and make my initial payment. App worked as expected to open the main entrance door. Unit was ready for move-in. The locks are a little weird, but that's how these storage units are designed. Facility is conveniently located, clean, well-lit, climate controlled, and seems secure. Only trouble I had was in locating my unit at first because there are no signs pointing you in the right direction. But we managed to figure it out and all was well. Parking is a bit awkward, as you just pull up alongside the building near the entrance to load/unload your items, rather than having designated parking spaces. I can imagine that would be annoying if you have a large truck to unload (which I don't). I also would prefer an indoor or covered area to load/unload, but it's not a deal breaker.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Rochester, Brighton, Henrietta, Genesee Junction, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Jefferson Rd and I-390.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Brand Certified Facts from Extra Space Storage
Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: