City Mattress

4.8
334 reviews
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Business Details

2717 Monroe Avenue, Rochester, NY
14618, United States
(585) 869-7728
https://www.citymattress.com/pages/store-pittsford
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About

Mattress StoreBedroom Furniture Store
Discover your finest night’s sleep at City Mattress. This second generation, family-run specialty sleep company was founded in 1964 with the singular concept of providing the largest selection of the finest mattresses at the guaranteed lowest prices by sleep professionals who care about your comfort in all that we do. With over 80 mattress comforts in a broad range of prices, City Mattress leads the market with service and selection. Get free delivery and set up of all your purchases. Beyond mattresses, City Mattress offers everything you need to sleep…wood beds, metal beds, upholstered beds, bedroom furniture, adjustable beds, pillows, linens and so much more.

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

City Mattress
2717 Monroe Avenue, Rochester, NY
14618, United States

Hours

Reviews

4.8
154 reviews
5 stars
140
4 stars
5
3 stars
3
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the knowledgeable and helpful sales staff, particularly Bobby, David, and Tania, for their patience and lack of pressure during the buying process.

Customer Service

Many reviews highlighted excellent customer service, with staff going above and beyond to resolve issues and ensure customer satisfaction.

Product Quality

While most customers were satisfied with their mattress purchases, a few expressed concerns about product durability and warranty issues.

Delivery Process

The delivery process received positive feedback for being prompt and professional, contributing to a smooth overall experience.

Store Atmosphere

Customers appreciated the clean, welcoming, and pressure-free shopping environment, making it a pleasant place to shop for mattresses.
  • SS
    Shyeed Scott
    1 day ago
    5.0
    Dont lay on the bed that cost $13,000. You'll never want to leave... 🥹
  • AP
    Ashley P
    Nov 16, 2025
    5.0
    Antoine W at City Mattress in Pittsford NY was awesome! Very thankful for his help! We will be back again!
  • AD
    Amanda DeVito
    Oct 11, 2025
    5.0
    We bought our first mattress from Josh Falling at City Mattress in Pittsford back in 2018, and when it came time for a new one, we went straight back to him. He’s super helpful, transparent, and just an overall great guy to work with. It’s rare to find someone who makes the buying process this easy and straightforward. Highly recommend asking for Josh!
  • BM
    Benjamin Morton
    Aug 9, 2025
    5.0
    David was very helpful and made my experience very easy and fast! Thanks!
  • BS
    Brandi Smith
    Jul 28, 2025
    5.0
    Josh was a great salesman and we enjoyed working with him. He offered options and was very patient.
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Frequently Asked Questions About City Mattress

What types of products can I find at City Mattress?

City Mattress offers mattresses, adjustable beds, bedroom furniture, sleeper sofas, mattress protectors, linens, and pillows.

Which mattress brands are available at City Mattress?

City Mattress carries top brands such as PranaSleep, TempurPedic, Aireloom, Simmons Beautyrest, Serta, Nectar, Stearns & Foster, Sealy, Casper, Purple, and Kingsdown among others.