Storage Post Self Storage

4.5
316 reviews
Storage Post Self Storage Ridgewood NY

Business Details

48-21 Metropolitan Ave, Ridgewood, NY
11385, United States
(718) 619-4635
https://www.storagepost.com/locations/new-york/queens/ridgewood

About

Self-Storage FacilityWarehouse Storage FacilityStorage Post
Storage Post Ridgewood is the one-stop shop for self-storage in Queens. With storage units ranging from 5x5 lockers to 10x20 XL units, we also offer premium amenities like climate-controlled storage, online bill pay and daily access. Our digital security system and 24hr video surveillance help keep your stuff safe, while our selection of moving supplies and helpful, friendly staff can help you find the perfect solution for your storage needs.

Details

  • Credit cardAvailable
  • DebitAvailable
  • On-site parkingAvailable
  • Wheelchair accessible restroomAvailable

Location

Storage Post Self Storage
48-21 Metropolitan Ave, Ridgewood, NY
11385, United States

Hours

Reviews

4.5
316 reviews
5 stars
255
4 stars
21
3 stars
11
2 stars
8
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Jessica and Porsha.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Issues

Several reviews highlighted concerns about frequent price increases and misleading promotional offers, leading to customer dissatisfaction.

Security Concerns

There were multiple reports of security issues, including break-ins and pest problems, which raised concerns about the safety of stored items.

Accessibility

Customers appreciated the convenient location and access hours, but some noted issues with staff availability during peak times.
  • JC
    Jacqueline Conde
    Feb 5, 2026
    5.0
    I was treated with kindness, information was given without questions.The tour I was given was sweet, short and quick. Obviously, the price was right
  • WD
    Wiltoni Diazmorales
    Jan 28, 2026
    1.0
    Los detalles que dan de pago son falsos te dicen un precio y terminas pagando otro . Pésimo servicio, aparte no cumplen con las fechas de cobro , cobran con un tiempo de adelanto muy exagerado. Nada que ver con este sitio no lo recomiendo
  • YG
    Yesid Gomez
    Dec 20, 2025
    5.0
    Great deals on storage units. Excellent service from the staff. Bilingual service and helpful in explaining the rules of the place.
  • LL
    Luke
    Nov 12, 2025
    1.0
    Awful experience. Beware. Property claims climate controlled but it reaches 40 degrees in winter - 90+ in the summer (causing damage to electronics). My unit was broken into and they didn't want to pay out the insurance even though they found the man with the items in another unit, nor did they return my property. They also have customers illegally wiring lighting to their units which is a fire hazard.
  • ST
    Sarah Tickal
    Nov 2, 2025
    5.0
    Really great customer service!! I needed a few extra minutes for my move in. I called and the front desk was able to accommodate me by staying late. 5 stars!! Really appreciate their flexibility

Frequently Asked Questions About Storage Post Self Storage

How much will fit in a self storage unit?

Use our space calculator on our website to find what will fit in our self storage units. https://www.storagepost.com/locations/new-york/staten-island/north-shore?size=3#

What are the operating hours of Storage Post Self Storage in Ridgewood?

Storage Post Self Storage is open from 9:00 AM to 6:00 PM Monday through Saturday, and from 9:00 AM to 4:00 PM on Sundays.

Brand Certified Facts from Storage Post Self Storage

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Certified February 08, 2026Yext Knowledge Graph
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