Store your belongings at Extra Space Storage on 976 Cypress Ave in Ridgewood, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, RV parking, heated loading bay and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Yesenia received numerous accolades for her exceptional customer service, with many customers highlighting her friendliness and helpfulness.
Cleanliness
The facility is consistently praised for being clean and well-maintained, contributing to a positive customer experience.
Staff Attitude
Overall, staff members are described as friendly, accommodating, and professional, enhancing the customer experience.
Value for Money
Customers appreciate the affordability of the storage units compared to competitors, indicating good value for the services provided.
Mixed Experiences
While most feedback is positive, there are isolated complaints regarding poor customer service from some staff members.
MG
Melissa Griffith
2 days ago
5.0
Joseph Reisman was very prompt and professional! He greeted with a smile and excellent customer service! Thank you!
LB
Lawrence Bernard
3 days ago
5.0
Oscar was very helpful, his work ethic goes above an beyond . Great customer service skills
MM
MONDRAGONCARTEL
4 days ago
5.0
I came to the location in Ridgewood & Kaleb was super helpful!
Very informative, patient and helpful. Got me the best deal and I am glad I came here instead of anywhere else!
JZ
Jonathan Zeitts
Nov 15, 2025
5.0
Clean and well maintained facility! Friendly and helpful staff.
Only complaint is that people frequently will just leave the rolling stairs in the aisles or blocking hallways when they’re done.
NM
Nestor M
Oct 27, 2025
5.0
Yesterday my family and I went together, my wife, my son, and I, and we were warmly greeted by Ms. Yesenia. She was bilingual and made us feel truly welcome at this place. My young son was very happy talking with her, and we really appreciate how she helped us find the perfect space to store our home items. Thank you, Yesenia, from the bottom of our hearts. Keep up the amazing work, and may God bless you and your family! :)
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Ridgewood, Bushwick, Liberty Park, Glendale, Cypress Hills, East Williamsburg, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Cypress Ave and Centre St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage?
Extra Space Storage is open from 8:00 AM to 7:00 PM Monday through Saturday, and from 10:00 AM to 4:00 PM on Sundays.
Where is Extra Space Storage located?
It is located at 976 Cypress Ave, Ridgewood, NY 11385, United States.
What types of storage units are available at Extra Space Storage?
They offer a variety of storage units including drive-up units, climate-controlled units, and options for vehicle and RV storage.
Does Extra Space Storage offer packing and moving supplies?
Yes, they provide moving and packing supplies including boxes, available for purchase online and at the facility.
How can I reserve a storage unit at this facility?
You can reserve a storage unit online through their website URL provided by Extra Space Storage.
What payment methods are accepted at Extra Space Storage?
They accept various payment options including American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is there climate control available for sensitive belongings?
Yes, many units have climate control as an option to protect temperature sensitive items.
Are there drive-up access units at Extra Space Storage?
Yes, drive-up units are available, making it easier to load and unload large or heavy items directly from a vehicle.
What nearby places can I visit when I come to Extra Space Storage?
Nearby you can find The Hamilton Furnishing for furniture and mattresses, Troncoso Brothers Deli and Grocery Store for groceries, and Juanito's Pizza if you're looking for a meal.
How can nearby amenities enhance my visit to Extra Space Storage?
You can easily plan errands by visiting nearby services like Mobil gas station for fuel, or relax after storing your items by visiting local salons such as The Barbie Hair and Nails Salon or 4Brothers4life Barber Shop & Clothing.
What nearby transit or parking options are available around Extra Space Storage?
Extra Space Storage offers on-site parking including RV parking. Nearby, you can also find multiple entrance and exit gates for convenience. The location at Cypress Ave and Centre St is accessible for local commuters.