Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Queensbury, NY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,421 reviews
5 stars
684
4 stars
379
3 stars
152
2 stars
57
1 star
149
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with issues such as unhelpful staff, long wait times for assistance, and rude interactions.
Product Availability
Customers noted that the store often has the items they need, but there are frequent complaints about disorganization and difficulty finding products.
Delivery Issues
Numerous reviews highlighted problems with delivery and installation services, including missed appointments and lack of communication.
Staff Helpfulness
While some customers praised individual staff members for their helpfulness, many expressed frustration over the general lack of assistance available in the store.
Store Cleanliness
Some reviews mentioned that certain areas of the store were messy or disorganized, impacting the shopping experience.
- UUUnited UpstateOct 8, 20251.0They suck honk forklift horn in my ear never in all my years of shopping
- NNNicholasOct 7, 20255.0They always have what I need every time and if I don't know where it is, one of the co-workers will take you tow where you're looking
- RFRodney FlandersSep 24, 20252.0Been to the queensbury store 2 times in the last few weeks shopping for a new sliding glass door .on both visits the area with the sliders was a mess. Couldn't access the doors and forget getting help the associates just walk by looking at you . So I'm going to Saratoga.
- JSJo SmithSep 8, 20255.0They had my paint. Quick in and out.
- VVvichy76Aug 30, 20255.0Needed a new pair of Vice Grip pliers, only Lowe's carry this genuine brand. Last pair bought around 1977 or so, they still work. Used these about a half century, welding, metal fit up, brilliant design to get the job done. Other stores carry off brand imitations, not the same quality or design.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, gardening equipment, bathroom storage, and more. Services include installation for appliances, flooring, doors, windows, and other home improvement needs.
What are the store hours for Lowe's Home Improvement in Queensbury, NY?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary for certain dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides in-store pickup and delivery services for customer convenience.
How can I find a product online at Lowe's?
You can search using a keyword, Lowe’s item number, brand, or manufacturer’s model number. Browsing by department is also available for selecting from Lowe’s large product selection.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts various payment methods including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What brands can I find at Lowe's Home Improvement?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, Weber, and many others.
Are there any nearby dining options near Lowe's in Queensbury?
Yes, nearby dining options include Applebee's Grill + Bar, Chopsticks (Chinese and Asian cuisine), and Denny's diner, which you might visit before or after shopping at Lowe's.
What automotive services or locations are nearby Lowe's Home Improvement?
Nearby automotive-related places include Freeway Insurance Services, Kevin Crosby: Allstate Insurance, R&R Motors used car dealership, D'ELLA Collision Center, Hoffman Car Wash, Jiffy Lube, and Sunoco gas station.
Are there nearby health and medical services around Lowe's in Queensbury?
Nearby health services include Dr. David Parsons DMD (dentist), Lockhart Family Chiropractic PC, Winters Ryan W OD (optometrist), PC- Kimberly K Lockhart, DC (chiropractor), and Innova Physical Therapy.
How can customers check the status of their order or returns at Lowe's?
Customers can check order status online by entering the order number or logging into their MyLowe's account. Returns are generally accepted within 90 days with proof of purchase, and returns from Lowes.com can be started online in the Order History.