Business Details
About
Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 2536 South Rd , Poughkeepsie, NY, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Cash onlyAvailable
Location
Hours
Reviews
3.6
63 reviews
5 stars
35
4 stars
8
3 stars0
2 stars
2
1 star
18
- SSSimoneDec 11, 20255.0As a former satisfied customer of this company and a newly returning customer, im impressed to find that their already amazing customer service could some how improve. Aaron's has the quality products I seek whenever I look and im always treated with the utmost understanding, RESPECT and care. Thank you guys AGAIN for being what my family needs when we need it and treating me like a valuable customer and community member!!
- ALAshlee LynnNov 27, 20251.0I’ve been waiting 4+ weeks for 2/3 orders I made online. Everyone it was schedule for delivery either they called the morning and said they weren’t coming or they said it was scheduled an it never arrived. Many times I have called on the day of delivery and been different times for when it was coming. This last time I was promised it would be here the day before thanksgiving. I was told at 2:30pm it was loaded on truck and headed to me. 4:30 came no delivery . I was on my porch for 2 hours waiting . I called the store was put on hold for half an hour. My husband then calls around 5 and was told 6:30 arrival time . We waited till 6:45 to call the store because nothing came. No one picked up the phone . We waited up for another 2 hours still no delivery. At this point the store was closed. Needless to say we had to last minute cancel our thanksgiving plans to have my parents over because we had no place for them to sit . Our family is pretty discourage with this location. It has been nothing but unprofessional since the day I called to first schedule my delivery. I have made multiple complains by email and phone call to customer support and I have not once been contacted by regional to discuss this matter. I will be calling corporate again Friday to called my orders and disputing the charges for the amounts already taken as down payment.
- TTTiesha ThomasNov 20, 20251.0Buyer beware! I have bought a Samsung washer/dryer set had no issues, a mattress/box spring set no issues. This week I placed an order for a bed frame and two nightstands. I have called repeatedly to get the order canceled because one, they didn't write up the agreement in the terms that were discussed and two I found a nicer and much cheaper set on Wayfair. My order has still not been canceled even though I was reassured yesterday and again today that it would be taken care of. Although this is frustrating I am no longer concerned because since the agreement was not created properly the correct payment method isn't on file. When their delivery guys come to delivery next week and have to go to the West Point visitors center, wait in line, do a background check, and show up at my home they will be disappointed because I am going to turn them away.
- CRCrystal RiccoboniNov 7, 20255.0They went above and beyond to get me the couch I really wanted! Diamond is absolutely amazing as well as Olivia! They were so friendly, so helpful and so good with my son who wanted to be all over the store! Diamond and Olivia got me an AMAZING price on the couch I truly wanted! I would definitely recommend them to everyone!! Thank you so much Diamond and Olivia!
- JLJoie'lynn LangertOct 9, 20251.0The absolute worst store, customer service, and management. 2 WEEKS AGO, my washer broke. I called and spoke with Diamond and she said she would be "difficult" to find a replacement quickly but will call back "tomorrow" 2 days later, I call, and "Oh we still don't have one we can get you a loaner and pick up your broke one and fix it" Okay fine. She said they would be there wednesday (10/1) Wednesday comes around and i call to find out the time they would be here. "Oh well we don't have a loaner but we have a portable washer that okay?" No it's not okay because they're incredibly small, inconvenient, and leak. I'm then going back and forth with Olivia, and she hangs up on me. So at this point I called the corporate number and they try calling the store, no answer, which isn't a surprise because you have to call about 10 times before anyone even picks up the phone. I then get through and tell them to come pick EVERYTHING up, washer/dryer, and couches because i'm no longer doing business with them. They say okay no problem we will be there Friday (10/3). Friday comes, I speak with someone "Oh you're not on the schedule" No surprise there; so now I have to call back the place where I'm getting my new furniture and appliances and push it till Wednesday (10/8) because that's when they say they will come. I call yesterday to figure out time frames to juggle now Aaron's and my new furniture delivery. They put the driver on the phone and he says "You're not on the schedule today, I can come tomorrow 10/9. I will call you at 9:00 AM and you will be our first stop." Well here it is Thursday morning 10:30, no call, I called Aaron's and they said there's 2 deliveries before me I explained okay well my new stuff will be here at 1:00 "Well try and get there" This store is hands down the WORST. I would never ever recommend doing business here because of the customer service & the management. There is no organization, honesty, or care for customers. Ever since Matt left, it's been awful. Beware doing business here.
Frequently Asked Questions About Aaron's
How does lease to own work at Aarons?
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
What lease ownership plans does Aaron's offer?
Aaron's offers lease ownership plans of 12, 18, or 24 months, allowing flexible payment options to own your merchandise.
How does the rent-to-own process work at Aaron's?
You make periodic renewal payments under a lease program. If you complete all payments or choose an early purchase option, you own the merchandise. No large upfront payment is needed, and approval is possible with less-than-perfect credit.
What do I need to apply for a lease at Aaron's?
You need to provide name, contact info, SSN, government ID, income details, residence info, and possibly references when applying online or in-store.
What payment methods does Aaron's accept?
Aaron's accepts cash, checks, money orders, and all major credit and debit cards at most locations.
Can I get same-day delivery or curbside pickup at Aaron's?
Yes, Aaron's offers same-day delivery, curbside pickup, in-store pickup, and onsite services for customer convenience.
What are Aaron's store hours in Poughkeepsie, NY?
Aaron's is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday 10:00 AM to 8:00 PM, Saturday 10:00 AM to 6:00 PM, and closed on Sundays.
Where is Aaron's store located in Poughkeepsie?
Aaron's is located at 2536 South Rd, Poughkeepsie, NY 12601.
What nearby places can I visit before or after shopping at Aaron's?
Nearby places include Spirit Halloween for costumes, PetSmart for pet supplies, and Stop & Shop for groceries, making it convenient to combine errands with your visit.
How can nearby transit or services help me reach Aaron's in Poughkeepsie?
Nearby services like Citizens ATM and Western Union facilitate financial needs, while UPS Access Point and Amazon Locker - Snowdrop offer convenient shipping options close to Aaron's store.
What are some nearby restaurants or attractions to enjoy around Aaron's?
You can visit IHOP for breakfast or Friendly's for American cuisine nearby, making it easy to enjoy a meal before or after your shopping at Aaron's.