Business Details
About
Mattress StoreBedroom Furniture Store
Discover your finest night’s sleep at City Mattress. This second generation, family-run specialty sleep company was founded in 1964 with the singular concept of providing the largest selection of the finest mattresses at the guaranteed lowest prices by sleep professionals who care about your comfort in all that we do. With over 80 mattress comforts in a broad range of prices, City Mattress leads the market with service and selection. Get free delivery and set up of all your purchases. Beyond mattresses, City Mattress offers everything you need to sleep…wood beds, metal beds, upholstered beds, bedroom furniture, adjustable beds, pillows, linens and so much more.
Details
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.9
151 reviews
5 stars
141
4 stars
6
3 stars1
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the knowledgeable and friendly staff, highlighting their helpfulness and lack of pressure during the sales process.
Product Quality
Many reviews emphasized the high quality of mattresses, with specific mentions of brands like Prana and Beautyrest, leading to repeat purchases.
Delivery Experience
The delivery service received positive feedback for being efficient, professional, and accommodating, enhancing the overall customer experience.
Sales Expertise
Salespeople like Noel, Mike, and Cheryl were frequently mentioned for their expertise in guiding customers to the right products based on individual needs.
Store Environment
The store was noted for being clean and comfortable, contributing to a pleasant shopping experience.
- JGJennifer Gearinger1 day ago5.0Excellent service. Extremely helpful and guided me to exactly what I needed. Very grateful.
- TATheresa AllenNov 5, 20255.0Wonderful
- KPKathy PrayOct 13, 20255.0Great service. Our transaction was a super experience. We needed a box spring and our salesman got us what we wanted at a sale price.
- TFTina FortSep 2, 20255.0I have purchased a number of mattresses from City Mattress. The quality is amazing. In my younger days, I bought simpler mattresses from them, but as I got older I wanted better. Prana is absolutely amazing and only at City Mattress. Once you go 5 star you don't go back. This is now my 2nd Prana I own. You must realize half your life is spent on a mattress. With stress of everyday living, you dont need stress while sleeping. When you first go to bed on your Prana you will think your in a luxury hotel. Yes, they cost more but they last many years so divide the price daily. Everyone will spend big bucks on the bed for their dog. You need to spend for yourself also. Thank you Mike Snow at the Penfield location for being a great knowledgeable salesperson.
- JGJohn GAug 19, 20255.0Mike snow was fantastic. We bought a few months ago and love the mattress. He showed us multiple different options and helped us secure the perfect bed. Thank you
Frequently Asked Questions About City Mattress
What types of products does City Mattress offer?
City Mattress offers mattresses, adjustable beds, bedroom furniture, sleeper sofas, mattress protectors, linens, and pillows.
Which mattress brands can I find at City Mattress in Penfield, NY?
You can find brands such as PranaSleep, TempurPedic, Aireloom, Simmons Beautyrest, Serta, Nectar, Stearns & Foster, Sealy, Sleep Logic, Casper, Purple, Kingsdown, and City Mattress Parks Collection.
What are the store hours for City Mattress in Penfield?
City Mattress is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does City Mattress offer delivery and setup services?
Yes, City Mattress provides free delivery and setup of all purchases, with same day delivery available.
Can I schedule an appointment for shopping at the City Mattress Penfield store?
Yes, you can book a shopping appointment online at https://booking.citymattress.com/v2/#book/provider/16.
What payment options does City Mattress in Penfield accept?
City Mattress accepts American Express, cash, check, Discover, financing, Mastercard, and Visa.
Where is City Mattress located in Penfield, NY?
City Mattress is located at 2157 Penfield Road, Penfield, NY 14526, USA.
Are there wheelchair accessible entrances and parking at City Mattress?
Yes, City Mattress has wheelchair accessible entrances and parking available.
What nearby restaurants can I visit before or after shopping at City Mattress?
Nearby restaurants include Raices Cubanas (Cuban/Caribbean cuisine), Lindburgers (burger restaurant), Taco Bell (Mexican fast food), and Starbucks (coffee shop).
Which nearby stores could complement a visit to City Mattress?
Near City Mattress, you can find JOANN Fabric and Craft Stores for arts and crafts, Pet Supplies Plus for pet needs, Target Penfield for general merchandise, and Wegmans for groceries and pharmacy.