Brand Certified
Williston Repair Group
3.9(648 reviews)
Certified by Williston Repair Group • Mar 01, 2026
Business Details
22 Lillian Pl, Patchogue, NY
11772, United States
Certified by Williston Repair Group • Mar 01, 2026
(631) 518-4350
Certified by Williston Repair Group • Mar 01, 2026
https://www.willistontv.com/
Certified by Williston Repair Group • Mar 01, 2026
About
Certified by Williston Repair Group • Mar 01, 2026
Appliance Repair ServiceTelevision Repair Service
Williston Repair Group is your trusted expert in appliance repair, with over 70 years of unmatched experience. We proudly service all major appliances, including refrigerators, washers, dryers, dishwashers, ranges, ovens, and TVs. Our factory-trained technicians offer certified expertise and dependable service on all major brands. Whether it's a quick fix or a complex issue, we’re here to keep your appliances running smoothly across Long Island.
Location
Certified by Williston Repair Group • Mar 01, 2026
Hours
Certified by Williston Repair Group • Mar 01, 2026
Reviews
3.9
648 reviews
5 stars
459
4 stars
12
3 stars1
2 stars8
1 star
168
What are people saying?
AI-generated from recent customer reviews
Technician Performance
Many customers praised the technicians for being knowledgeable, professional, and friendly, with specific mentions of individuals like Jason, Ken, and Xavier.
Customer Service Issues
Numerous reviews highlighted poor customer service experiences, including rude representatives, long wait times, and multiple appointment cancellations.
Repair Effectiveness
While some repairs were successful, several customers reported ongoing issues with their appliances after service, indicating a lack of thoroughness in diagnostics and repairs.
Scheduling Problems
Customers frequently experienced issues with appointment scheduling, including last-minute cancellations and delays, leading to frustration and dissatisfaction.
Mixed Recommendations
While some customers recommended the service based on positive technician experiences, many others strongly advised against using the company due to overall negative experiences.
- DTDavid TorrentoFeb 24, 20265.0Execellent service, very friendly
- MPMARGARET ProctorFeb 17, 20265.0KEN WAS HERE AND HE DID AN EXCELLENT JOB WILL DIVENTLY RECOMMEND WILLIS TON SERVICES
- DMDiana MunozFeb 12, 20265.0Today (KEN) the technician who came to replace my damage refrigerator door provided outstanding service. Very professional, courteous, and helpful. He explained everything clearly and made sure the new door was installed perfectly. It was a smooth and stress free experience thanks for his professionalism. Thanks Ken !!
- SLSteven LeitaoJan 27, 20265.0Had Jason today to fix our brand new dryer that broke. Didn’t have a dryer for days due to the snow storm. Jason was everything you want to have in a tech. Appointment was for 11a-3pm and he was able to come by 930! It was super helpful not having to wait around all day. Jason was personable, polite, incredibly present to speak with and professional. Best of all Jason was knowledgeable and fast. He didn’t waste time and got our dryer up and running in minutes. Jason was the perfect tech and I definitely be requesting him should I need any repair work in the future. 11/10
- LELucas EdmondsJan 26, 20261.0Tech came to house and was all jolly and friendly "oh yeah the TV will get repaired! " Just blows smoke up your you know what to get on with his day, truly terrible company had to call to even get an update a week later, when I was told I'd be contacted the next day.
Frequently Asked Questions About Williston Repair Group
How long have you been in business?
A New York State Corporation was formed in 1952, and we started our first location in Williston Park NY, With a rich legacy spanning more than 70 years, we have been devotedly restoring and reviving electronics and appliances to their former glory, earning the trust and loyalty of countless satisfied customers along the way.
What types of appliances do you repair?
We repair all home appliances, refrigerators, stoves, dishwashers, washing machines, dryers, televisions, and surround sound.
What sets your company apart from other appliance repair companies?
TECHNICIANS!!: Our company's technicians are of high quality due to their factory training, certifications, and ongoing education. Additionally, background screenings and drug tests ensure a safe and responsible workplace.
Will the technician call before coming to my home?
Yes, normally he or she will call or text you 30 min prior to their arrival
Do I need to thaw my refrigerator before the technician comes to check the unit?
That will all depend on your situation, the agent on the phone will be able to advise you on what to do.
Brand Certified Facts from Williston Repair Group
Williston Repair Group partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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