Find everything you need for home upgrades at Lowe’s in Orchard Park, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.1
1,872 reviews
5 stars
1,044
4 stars
403
3 stars
148
2 stars
78
1 star
199
AS
Angela Sykes
Mar 9, 2026
3.0
I wish the carried hydroponic system and had show pieces
BB
Britzygail25
Feb 18, 2026
5.0
Great store with large inventory.
SM
Stephen Marth
Jan 27, 2026
5.0
Managers and employees alike treat you with respect here!
AA
auhosj
Jan 13, 2026
1.0
They take forever to answer the phone putting you in a loop for over 15 minutes. With all the people working there just shows how useless they all are.
AH
Antonio hussain
Dec 26, 2025
1.0
I bought a washer and dryer set from this store with only having the weekends off scheduling the delivery for then after waiting 5 days to be told I would have to wait another week to get it! I don’t recommend Lowe’s for these types of things Home depot knocked it out of the park for me! And they were cheaper for the same set!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Orchard Park, NY?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Orchard Park?
The store is open Monday through Friday from 6:00 AM to 9:00 PM, Saturdays from 6:00 AM to 10:00 PM, and Sundays from 7:00 AM to 7:00 PM. Hours may vary on holidays.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's provides various installation services including appliances, cabinets, flooring, decking, doors, windows, and more to assist with your home improvement projects.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online before shipping it back. In-store returns require proof of purchase at the customer service desk.
What nearby places can I visit after shopping at Lowe's in Orchard Park?
You can visit nearby places such as Denny's for a meal, Starbucks for coffee, or Tops Friendly Markets for groceries, all conveniently located near Lowe's.
Is there a nearby bank or financial service close to Lowe's Orchard Park location?
Yes, Citizens Supermarket Branch and Five Star Bank are located nearby for your banking needs, along with money transfer services like Western Union and Coinstar Kiosk.
What nearby services are available if I need personal grooming or salons near Lowe's?
Angel's Nails and Angel Nails nail salons, Great Clips hair salon, and Supercuts beauty and hair salon are located near Lowe's for your beauty and grooming needs.
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