Store your belongings at Extra Space Storage on 6010 Big Tree Rd in Orchard Park, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff, particularly Kim and Deanna, received high praise for their friendliness, helpfulness, and professionalism, making the rental process smooth and pleasant.
Cleanliness
The storage facility is consistently noted as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Concerns
Some customers expressed dissatisfaction with significant price increases after initial rental, feeling that current rates are not competitive compared to online offers.
Accessibility
Customers appreciated the ease of acquiring storage units and the efficient processing of their requests, although there were some complaints about communication issues with customer service.
RD
Rose Diamond
Oct 23, 2025
5.0
Alexis was great help setting me up with my first storage unit.
SC
Stacie “Sage Cricket”
Oct 8, 2025
5.0
Friendly and personable. Thank you, Lisa!
This used to be Quaker Storage, but it’s still the same great service!
OP
oscar perez
Aug 24, 2025
1.0
They assigned me a number that doesn't exist, I arrived loaded and tried to contact customer service and they never answered and I had to pay an additional charge to the trailer rental because they couldn't deliver it on time because of them, they are inefficient.
I've been calling that number for Spanish support since this morning. I keep calling, I keep calling, I keep calling, and they never answer the phone.
PV
Paul Villalobos
Aug 9, 2025
5.0
Great storage company
PG
Paul G
Aug 1, 2025
5.0
I had a great experience using the self storage of Orchard Park service was fast and efficient. The sales person Kim was polite and excellent.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Orchard Park and the communities of Webster Corners, Windom, Armor, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of US-219 and US-20A.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in Orchard Park?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located in Orchard Park, NY?
Extra Space Storage is located at 6010 Big Tree Rd, Orchard Park, NY 14127.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a large selection of storage units including drive-up access, climate-controlled units, and non-climate-controlled units suitable for various storage needs.
Can I store my vehicle at Extra Space Storage?
Yes, Extra Space Storage provides vehicle storage options including indoor, outdoor, and covered spaces with drive-up unit access.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies, including boxes, available online and at the facility.
How can nearby places like Tim Hortons enhance my visit to Extra Space Storage?
You can enjoy a coffee or snack at Tim Hortons before or after visiting Extra Space Storage, making your trip more convenient and pleasant.
How does the location near Route 20A and 219 impact access to Extra Space Storage?
Being close to Route 20A and 219 provides convenient parking and easy freeway access, simplifying your drive to and from Extra Space Storage.
Are there any pet-related services near Extra Space Storage?
Yes, Thorn Avenue Animal Hospital is nearby, so you can easily attend to your pet's needs while managing your storage visit.
What should I know about holiday closures at Extra Space Storage?
Extra Space Storage is closed on major holidays including November 27, December 25, January 1, and July 4.