As the trusted home improvement store near you, Lowe’s in Orangeburg, NY offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some staff members are praised for their helpfulness, others are criticized for being rude or unhelpful.
Product Availability
Customers frequently report issues with product availability and stock levels, leading to frustration when items are not found as indicated.
Store Experience
The store is generally described as clean and organized, but there are complaints about long wait times and poor communication from staff.
Delivery Issues
Numerous reviews highlight significant problems with delivery services, including delays and lack of communication regarding orders.
Staff Knowledge
While some employees are noted for their expertise and willingness to assist, there are also reports of staff being uninformed or untrained.
MM
MadMax
Dec 12, 2025
5.0
They have what you’re looking for
VV
V
Dec 12, 2025
5.0
Andy did a great job. He helped me to load the car. Curb site pick up works.
SK
Siobhan Keating
Dec 6, 2025
5.0
Staff very helpful and friendly.
Geanie went out of her way to solve a difficult problem.
LP
Louis Pastina
Dec 6, 2025
5.0
Amanda was incredible to help with many recommendations and assisting with multiple sales at the end of the summer relating to outside in the garden/plant area, inside the store with other purchases and even assisting with the blue rhino gas tank swap when no one was around to unlock the tanks. She definitely went above and beyond regarding customer service and was always a pleasure to deal with in every aspect of my trip to Lowes. Recommended 110% - Great Job!
JF
John Frank
Nov 17, 2025
5.0
Great and convenient location. This is more of a homeowners and decorating store.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Orangeburg, NY?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, power tools, and more at Lowe's in Orangeburg.
What are the store hours of Lowe's Home Improvement in Orangeburg?
Lowe's in Orangeburg is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 7:00 AM to 8:00 PM. Holiday hours vary with some closures.
Does Lowe's Home Improvement in Orangeburg offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account; email updates are sent if order status changes.
Are there installation services available at Lowe's Home Improvement?
Yes, Lowe's provides a range of installation services including appliances, flooring, cabinets, doors, HVAC, and more.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Can I return or exchange items at Lowe's Home Improvement in Orangeburg?
Most items can be returned within 90 days. Returns can be started online or at the store's customer service desk with proof of purchase.
What nearby places can I visit after shopping at Lowe's Home Improvement in Orangeburg?
After shopping at Lowe's, you can visit nearby places like the Camp Shanks Museum for history enthusiasts, or enjoy a meal at Cassie's Italian restaurant located close by.
Are there any nearby services for automotive needs close to Lowe's in Orangeburg?
Yes, nearby automotive services include Orangeburg Auto for repairs and parts, Bill Kolb Jr. Subaru dealership, and Toy-Auto Center for automotive repair.
What local amenities can help me find or plan my visit to Lowe's Home Improvement in Orangeburg?
Nearby amenities include People’s United Bank for financial needs, Western Union for money transfers, and the Residence Inn by Marriott Orangeburg for accommodations.