Lowe's Home Improvement

4.0
953 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Oneonta, NY offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
5283 State Highway 23, Oneonta, NY
13820, United States

Hours

Reviews

4.0
835 reviews
5 stars
428
4 stars
222
3 stars
68
2 stars
31
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including long wait times, unhelpful staff, and rude interactions.

Product Availability

Customers appreciated the variety of products available, but some experienced issues with stock levels and incorrect pricing.

Staff Helpfulness

While some reviews highlighted helpful and friendly staff, others noted a lack of assistance when needed.

Delivery Issues

Numerous complaints were made regarding delivery problems, including missed deliveries and poor handling of products.

Store Cleanliness

The store was generally described as clean and well-stocked, contributing positively to the shopping experience.
  • MC
    Michele Cleveland
    Jan 4, 2026
    4.0
    The guy behind the paint counter was very helpful. Cashier on the other hand uuuggghhh ask if we could ring ourselves out after letting us know it was a card only register.
  • LL
    Lisamechelle LaLonde
    Dec 14, 2025
    5.0
    Helpful people and great products.
  • TD
    Trish Dyn
    Nov 23, 2025
    5.0
    Always have friendly staff willing to help. Can find what I need at a great price
  • ET
    Earl Thaxton
    Oct 31, 2025
    2.0
    Although I purchased a 3 year warranty for an item Lowe's has made it extremely difficult to reconcile my claim for replacement. I have followed their instructions even though they have changed the procedure 3 times. I have spent hours attempting to return and replace the item. I was directed to contact the manufacturer, then the Lowe's extended warranty division. The store accepts no responsibility. It seems counterproductive to purchase a warranty if it requires hours and multiple visits to reconcile. There needs to be a clear path to resolution of the issue.
  • CD
    Carolina Daino
    Oct 28, 2025
    5.0
    My husband lives here.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.