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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Oneida, NY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,007 reviews
5 stars
564
4 stars
263
3 stars
92
2 stars
29
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unprofessional.
Product Availability
Customers noted issues with stock availability and outdated inventory, leading to frustration during shopping.
Delivery Issues
Several reviews highlighted problems with delivery services, including failed deliveries and poor communication.
Store Environment
The store is generally described as clean and organized, but some customers found it difficult to locate staff for assistance.
Checkout Experience
Many customers expressed dissatisfaction with the reliance on self-checkout, indicating a desire for more traditional cashier options.
- SRsteve ribeiro2 days ago4.0I like going to this one because of low traffic
- KCKevin CurtisNov 20, 20255.0After dinner, our Maytag washer made a horrible grinding noise and barely finished the cycle. Transmission definitely shot. Over three decades of nearly daily use and the only service was a belt replacement on the washer years ago. Well made products. We shopped Lowe's online. Found a Maytag high capacity, top loading washer and a high capacity, drop down door dryer at $1,350 for the pair. Our strong preference was top loading after using front loading styles while renting. The price was close to what we paid 31 years ago (about $500 each back then). Two very nice guys, Raymond and Kenny, delivered, installed and tested the new units the next day. Both Puerto Rican immigrants. Thanks legal immigration. They took away the old units. Dryer still worked fine and will go to a family that can use it. Amazing efficiency and engineering progress over three decades. Direct electric drive on the washer. Fewer parts. Everything solid state. Ten year parts warranty on both. New units are quiet and efficient. Simple controls. One page guide. Sensors that automatically use the right amount of water and drying time. Clothes come out unwrinkled. App that connects to smart phones if desired to notify when cycles are complete. From vehicles to TV's, phones, home heating and cooling systems and appliances of all types, progress in quality, efficiency and distribution has been simply incredible. Thanks Lowe's. Thanks engineers, entrepreneurs, investors, competition and free markets!
- ABArun BabuOct 21, 20251.0Very disappointing experience. We were told the refrigerator would fit through a 29" door, but after several failed delivery attempts, the crew still refused to bring it in even though it clearly fit (28 3/4 without doors). Our property manager asked to speak with the supervisor, but the lead delivery guy refused and became aggressive, shoutingand calling names before leaving. It looked like they just didnt want to carry it up one flight of stairs. Totally unprofessional hoping management reviews this and resolves the issue properly.
- TJThomas JessOct 20, 20255.0Tom in the Pro Department went above and beyond and out of his way to make sure we were taken care of. Super nice guy and a asset to your store. Thanks Tom!
- JTjason truettOct 19, 20255.0Although the staff is helpful, the stock isn't up to date.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Oneida, NY?
Lowe's Home Improvement offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, and gardening equipment.
What are the store hours for Lowe's Home Improvement in Oneida, NY?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 7:00 PM. Note that holiday hours may vary.
Does Lowe's in Oneida offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any installation services available at Lowe's in Oneida?
Yes, Lowe's offers various installation services including appliances installation, flooring, cabinetry, plumbing fixtures, lighting, garage doors, and more.
Where is Lowe's Home Improvement located in Oneida, NY?
Lowe's Home Improvement is located at 1200 Lowe's Drive, Oneida, NY 13421, USA.
Which nearby places can I visit when shopping at Lowe's Home Improvement?
Nearby you can find Minute Key for locksmith services, Blue Rhino Propane Exchange for propane needs, and Treeland Nursery & Landscaping for gardening supplies, enhancing your shopping experience in the area.
Are there financial services close to Lowe's Home Improvement for convenient transactions?
Yes, near Lowe's you can find OneMain Financial and GPO Federal Credit Union for financial services, and several insurance agencies like John McNamee Jr - State Farm Insurance and Caro-Northrup Agency: Allstate Insurance.
What other retail options are available nearby Lowe's Home Improvement in Oneida, NY?
Nearby retail options include Harbor Freight Tools, Empire Visionworks Oneida Plaza for eyewear, and Peebles (now Gordmans) for clothing and general shopping.