Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Norwich, NY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
797 reviews
5 stars
433
4 stars
219
3 stars
66
2 stars
26
1 star
53
What are people saying?
AI-generated from recent customer reviews
Mold Issues
Multiple customers reported concerns about moldy lumber being sold, raising health and safety issues.
Customer Service
While some customers praised the friendly and helpful staff, others experienced poor service and unhelpful employees.
Inventory Problems
Customers frequently noted issues with stock availability, including discrepancies between online listings and in-store inventory.
Store Cleanliness
The store was generally described as clean and organized, contributing positively to the shopping experience.
Delivery Issues
Several reviews highlighted problems with delivery scheduling and execution, leading to customer dissatisfaction.
- MTMark TherrienDec 26, 20255.0All Good
- SCStacy ColnaghiDec 18, 20251.0Saw a video by a home inspector looking for building material from this particular store. Lots of material is molded and management refuse to remove all that molded material and sell him good material. Disgusting!
- DNDesiree NovotnyDec 17, 20251.0Shame on you for selling moldy 2x4s!! That video is going viral!! Should have done better! Do you have ANY IDEA what black mold does to people not only to your consumers that purchase it but your employees that are around it??!! Those spores can become airborne and black mold can take YEARS to detox out of the body!! SHAME ON YOU!!!
- TBTrav BickleNov 25, 20252.0Great place for mold covered 2x4's
- 46407FHy 6MNov 23, 20251.0Selling moldy lumber and refusing to sell clean lumber IN STORE STOCK!! What a joke these companies have become
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Norwich, NY offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, tools, flooring, plumbing, lighting, outdoor furniture, and garden equipment. They also provide various installation services such as appliances, flooring, cabinets, and smart home installations.
What are the operating hours for Lowe's Home Improvement in Norwich, NY?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with closures on certain holidays like November 27 and December 25.
What payment options are accepted at Lowe's Home Improvement in Norwich?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Does Lowe's Home Improvement provide pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates are sent when the order status changes.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online before shipping the item back. In-store returns require proof of purchase at the customer service desk.
What are some nearby places to Lowe's Home Improvement in Norwich that customers might find useful?
Nearby places include Blue Rhino Propane Exchange for propane needs, Visions Federal Credit Union for banking services, and Metro Mattress Norwich for furniture shopping.
Where can I grab some food near Lowe's Home Improvement in Norwich?
Near Lowe's, you can find La Maison Blanche Bakery Cafe for French cuisine and cafe treats, KFC for fast food chicken, and Taco Bell for Mexican fast food options.
Are there any automotive or locksmith services near Lowe's Home Improvement in Norwich?
Yes, Auto Spa provides car wash and auto detailing services nearby, and Minute Key offers key and locksmith services close to the store.
Does Lowe's Home Improvement offer any language support for customers?
Lowe's provides services primarily in English and Spanish, and also offers in-store translation services for other languages.