Extra Space Storage

4.8
390 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2590 Military Rd in Niagara Falls, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, drive up climate controlled units, vehicles are allowed in drive-up units, Wifi available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2590 Military Rd, Niagara Falls, NY
14304, United States

Hours

Reviews

4.8
390 reviews
5 stars
348
4 stars
27
3 stars
5
2 stars
4
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Henry received numerous accolades for his friendly, helpful, and professional service, making the rental process easy and enjoyable for customers.

Facility Condition

The storage facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Efficiency

Customers appreciated the quick and efficient service, with many noting the seamless process of renting a unit.

Pricing Transparency

Some customers expressed concerns about the pricing structure, mentioning unexpected additional costs beyond the advertised rates.
  • PF
    PAULA FRIONA
    4 days ago
    2.0
    Facility is nice and clean staff is friendly but we are a non profit helping 2300 local children and families and they are constantly raising the prices to the point we are forced to move out
  • TL
    Trevor Lee
    Jan 5, 2026
    5.0
    Henry was super awesome to meet and deal with. He gave me a tour of the facility and answered all of my questions prior to leasing a unit. Kudos to ES for staffing their locations with employees that make customers feel so comfortable and welcome!
  • NS
    Nikolas Sherlock
    Jan 2, 2026
    5.0
    Friendly staff especially Henry is awesome
  • FI
    Francis Fisher III
    Dec 31, 2025
    5.0
    It is a very secure clean place to store personal and cherished belongings.well managed.
  • BC
    Brett Carruthers
    Dec 30, 2025
    5.0
    We have been renting a double unit for a year. The drive in convenience is terrific. The facility is well maintained and very clean. The only time there is any rubbish is when people move out on the weekend and do not clean up after themselves. Henry who works at the facility is excellent. He is a hard worker who cares about the customers and will go the extra mile for you. He is customer centric and a problem solver. The storage area is well lit and the temperature is held at a comfortable level year round. If you have a need for storage, I highly recommend this facility.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.