Business Details
About
Air Duct Cleaning ServiceCarpet Cleaning ServiceMold RemovalFire & Water Damage Restoration
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Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Cleanway Cleaning & Restoration
1426 Elderberry Place, Niagara Falls, NY
14304, United States
Hours
Reviews
4.9
290 reviews
5 stars
279
4 stars1
3 stars2
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers praised the professionalism and thoroughness of the technicians, particularly Shawn and Shane, who were noted for their courteous and informative service.
Customer Service
Doug, the owner, received positive feedback for his clear communication and willingness to explain the cleaning process, contributing to a positive customer experience.
Quality of Work
Overall, customers expressed satisfaction with the quality of the cleaning services provided, noting significant improvements in air quality and cleanliness after the service.
Affordability
Several reviews highlighted the fair pricing of services compared to competitors, with many customers appreciating the lack of hidden fees.
Mixed Experiences
While most reviews were positive, a few customers reported negative experiences regarding service quality and professionalism, indicating inconsistency in performance.
- SWSmika Wordey6 days ago1.0The quality of work did not justify the cost charged. Tasks were left incomplete, and follow-up attempts received no meaningful response.
- SFSierra FranklinJan 3, 20265.0Restoration cleaning experts who saved our property after flooding!
- SASean AshleyNov 12, 20255.0Guys did a great job cleaning out the ducts and carpet!
- SHShawn HighwayOct 16, 20255.0Ive been using Doug and his company for years. I used him for my own home, family members and anyone looking for duct cleaning. His crew is very professional and thoroughly explains all his findings. Stop paying the big name companies who only want to do as little as possible and charge extreme prices.
- CHCarol HawkOct 16, 20255.0Cleanway did a great job of cleaning my furniture and area rugs. They were punctual and professional. I will definitely use them again.
Frequently Asked Questions About Cleanway Cleaning & Restoration
What services does Cleanway Cleaning & Restoration provide?
Cleanway Cleaning & Restoration offers air duct cleaning, carpet and upholstery cleaning, mold remediation, fire and flood cleanup, power washing, dryer vent cleaning, janitorial services, window cleaning, HVAC system cleaning, and more.
What are the operating hours of Cleanway Cleaning & Restoration?
They are open daily from 8:00 AM to 8:00 PM.
Does Cleanway Cleaning & Restoration have COVID-19 safety measures in place?
Yes, employees are required to wear masks, undergo temperature checks, and work areas are sanitized regularly.
Where is Cleanway Cleaning & Restoration located?
They are located at 1426 Elderberry Place, Niagara Falls, NY 14304, USA.
Which payment methods does Cleanway Cleaning & Restoration accept?
They accept payment by cash and check.
Is an appointment required to use Cleanway Cleaning & Restoration's services?
Yes, appointments are required for their services.
Which professional associations is Cleanway Cleaning & Restoration affiliated with?
They are associated with the Better Business Bureau and the Niagara County Chamber of Commerce.
What brands of cleaning products does Cleanway Cleaning & Restoration use?
They use various reputable brands including Hydromaster, Powr-Flite, Butler, Nikro, Abatement Technologies, OdoBan, 3M, Dupont, Ecolab, and many others.
What nearby accommodation options are available for customers visiting Cleanway Cleaning & Restoration?
Nearby accommodations include SureStay Plus Hotel By Best Western Niagara Falls East, Motel 6 Niagara Falls NY, Scottish Inns, Falls View Inn, and Travelodge by Wyndham Niagara Falls.
Which nearby businesses could customers visit before or after their appointment at Cleanway Cleaning & Restoration?
Customers might visit nearby services like Cayuga Village Inc (mobile home park), Niagara Optical (optometrist and eyewear), Shine Studio (hair and beauty salon), or shop at New York & Company clothing store.
Are there nearby transportation or travel services that can help customers get to Cleanway Cleaning & Restoration?
Yes, customers can utilize Enterprise Rent-A-Car for rental vehicles or Western Union for money transfer services nearby to facilitate their visit.